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Senior Automotive Technician

3 months ago

Scottsdale AZ, United States AAA Northern California, Nevada & Utah Careers Full time

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Benefits Medical, Dental, Vision, wellness program and more
~ Paid Holidays
~ Collaborative Environment AAA will value your contribution to providing exceptional service to our members
~ Tuition Reimbursement Program

Sign-On Bonus of $2,500* (applies to Certified Master Repair Technicians) .
~ Exceptional benefits within 30 days of hire, with employer contribution to medical/Dental/Vision premiums
~17 Paid Days off (22 after 1 year) + 9 paid holidays for a great work/life balance, some Saturdays and no Sundays
~ Tuition reimbursement for ASE Certifications
~ State of the art equipment with Technician software updates
~ Clean well equipped shops that are open to members and nonmembers with consistent car count

Only perform necessary and customer-requested services on vehicles
Conduct all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers), or accepted industry standard procedures
Test drive vehicles when practical to identify performance or drivability concerns before initiating repairs (except when unsafe or vehicle not drivable)
Maintain company-provided equipment and machinery
Report all unsafe conditions to supervisor, including lifts, overhead doors, and equipment
Attend all required training and seek additional training to enhance effectiveness
Complete at least 24 hours of continuing auto repair training per year, sponsored and/or provided by the club
Verify the correctness of ordered parts for assigned vehicles as soon as possible
Perform digital inspections and document all relevant information in the shop inspection or management system, including attaching photos or videos to illustrate repairs or needs
Communicate effectively with the manager, service advisors, and other technicians to contribute to the overall performance of the location
Effective verbal and written communication skills in the required language(s) for the role, as justified by business necessity
Proficient math and computer skills, including experience with word processing, browsers, and email
Strong focus on member service
Knowledge of equipment/tool operation and diagnostic/repair procedures
Four years experience as an automotive repair technician (preferred)