Patient Call Center Representative
2 weeks ago
If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today This is an exciting opportunity for someone seeking experience in medical billing and complex claims investigation. Ideal candidates will possess claims processing/medical billing experience and a competitive desire to maximize returns. Our Call Center Representatives assist patients on the phone, helping them to resolve their Self-Pay balances by establishing payment plans, updating insurance coverage, and providing customer support as a member of our client’s business office. Call center Representatives are expected to adhere to standardized productivity goals in addition to working in a fast-paced call center environment.
*Helping patients understand financial responsibility in a helpful and non-threatening manner
* Following established procedures to resolve patient account balances:
* Setting up consumer payments over the phone
* Documenting all conversations electronically on company and/or client systems
* Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable
* Providing information to Client Services as needed
Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Patient Call Center Representative
2 weeks ago
Billings, MT, United States TEKsystems Careers Full time*Job Overview:* If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today! This is an exciting opportunity for someone seeking experience in medical billing and complex claims investigation. Ideal candidates will possess claims processing/medical billing experience and a...
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Patient Call Center Representative
2 weeks ago
Billings, United States TEKsystems Careers Full time*Job Overview:* If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today! This is an exciting opportunity for someone seeking experience in medical billing and complex claims investigation. Ideal candidates will possess claims processing/medical billing experience and a...
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Patient Call Center Representative
5 days ago
Billings, United States TEKsystems Full time*Job Overview:* If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today! This is an exciting opportunity for someone seeking experience in medical billing and complex claims investigation. Ideal candidates will possess claims processing/medical billing experience and a...
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Patient Call Center Representative_
2 weeks ago
Billings, United States TEKsystems Full timeJob Overview: If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today! This is an exciting opportunity for someone seeking experience in medical billing and complex claims investigation. Ideal candidates will possess claims processing/medical billing experience and a competitive...
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Call Center Representative
2 months ago
Mt Prospect, United States UroPartners LLC. Full timeJob Type Full-time Description General Summary The Call Center Representative will be responsible for answering incoming patient calls, utilizing company policies to solve patient issues and directing issues to the Call Center Lead or Call Center Supervisor when necessary. Ensures outstanding service as the first point of contact for patient issues....
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Patient Financial Services Representative
2 weeks ago
Billings, Montana, United States Billings Clinic Full timeAbout the RoleThe Patient Financial Services Representative plays a crucial role in shaping the experience of patients at Billings Clinic by delivering exceptional customer support within the Patient Financial Services Call Center. This position involves addressing a wide range of inquiries from patients regarding both hospital and clinic services, ensuring...
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Patient Access Representative
6 days ago
Mt. Pleasant, South Carolina, United States Titus Regional Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Titus Regional Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration of patients for treatment at our Urology Clinic.Key ResponsibilitiesRegistration and Scheduling: Greet patients, answer phone calls,...
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Patient Financial Services Representative
2 weeks ago
Billings, Montana, United States Billings Clinic Full timeJoin Our Team at Billings ClinicAt Billings Clinic, we pride ourselves on delivering exceptional healthcare services in a supportive and collaborative environment. Our organization is recognized for its commitment to quality care and has been awarded Magnet Recognition for nursing excellence.About the RoleThe Patient Financial Services Representative plays a...
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Patient Service Representative
2 months ago
Billings, United States Intermountain Healthcare Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures.Scope Neurosurgery1.Greets patients. Answer phones, takes messages, returns calls and provides needed information, while documenting all phone calls accurately and...
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Patient Service Representative Lead
4 days ago
Billings, Montana, United States SCL Health Full timeJob SummaryThis position is responsible for overseeing the daily operations of the patient service representative team, ensuring timely and accurate scheduling and registration activities. The ideal candidate will have a strong background in revenue cycle management and excellent leadership skills.Key ResponsibilitiesActs as a team lead to schedule daily...
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Patient Access Representative
4 weeks ago
Mt Clemens, United States Karmanos Cancer Institute Full timeMcLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice...
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Patient Service Representative
2 months ago
Billings, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures. Scope Neurosurgery 1.Greets patients. Answer phones, takes messages, returns calls and provides needed information, while documenting all phone calls accurately and...
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Patient Advocate
4 weeks ago
Mt Vernon, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Mount Vernon, IL. The Full-Time schedule for this role will be 8:30am-5pm, Monday-Friday.Job Summary:The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical...
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Patient Advocate
2 days ago
Mt Vernon, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Mount Vernon, IL. The Full-Time schedule for this role will be 8:30am-5pm, Monday-Friday.Job Summary:The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical...
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Patient Service Representative
4 days ago
Billings, Montana, United States TEKsystems Full timeJob Overview:Are you a goal-driven individual with excellent communication skills? We invite you to apply for this exciting opportunity to work in medical billing and complex claims investigation. As a Patient Service Representative, you will assist patients in resolving their Self-Pay balances by establishing payment plans, updating insurance coverage, and...
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Call Center Agent
4 days ago
Billings, United States Billings Clinic Full timeYoull want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Call Center, Agent, Billing, Clinic, Healthcare, Medical, Physician
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Customer Service Representative
5 days ago
Mt. Pleasant, South Carolina, United States Five Star Call Centers Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Five Star Call Centers. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and their customers.This role requires a strong ability to communicate effectively with customers,...
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Patient Access Representative
3 days ago
Mt. Pleasant, South Carolina, United States Titus Regional Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Titus Regional Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration of patients for podiatry services.Key ResponsibilitiesGreets patients and obtains necessary information for registrationVerifies...
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Patient Advocate
3 weeks ago
Mt Vernon, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Mount Vernon, IL. The Full-Time schedule for this role will be 8:30am-5pm, Monday-Friday. Job Summary: The purpose of this position is to connect uninsured hospital patients to programs that will cover their...
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Patient Service Representative
4 days ago
Billings, Montana, United States Intermountain Health Full timeJob SummaryAs a Patient Service Representative at Intermountain Health, you will play a vital role in ensuring seamless patient interactions and efficient administrative processes. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesFront Desk...