Executive Level Senior Operations Officer

4 weeks ago


Hartford CT, United States Hartford HealthCare Medical Group Full time

Job Schedule: Full Time

Job Shift: Shift 1

Shift Details:


Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: We invite you to become part of Connecticut’s most comprehensive healthcare network.
Hartford HealthCare’s unified culture enhances access, affordability, equity and excellence. Its care-delivery system- with more than 500 locations serving 185 towns and cities- includes two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, a behavioral health network, a multispecialty physician group, a clinical care organization, a regional home care system, an array of senior care services, a mobile neighborhood health program and a comprehensive physical therapy and rehabilitation network. On average, Hartford HealthCare touches more than 23,000 lives every single day. The unique, system-wide Institute Model offers a unified high standard of care in crucial specialties at hospital and ambulatory sites across Connecticut offering unparalleled expertise at the most affordable cost. Ayer Neuroscience, Behavioral Health, Cancer, Digestive Health, Heart and Vascular, Orthopedics and Tallwood Urology & Kidney.
The Director serves as a liaison to and supports HHC’s EVP & Chief Clinical Operating Officer (CCO) to execute on business objectives and priorities. The Director ensure the successful completion of HHC initiatives and projects by planning, managing and executing as well as overseeing program management, communicating objectives between departments and coordinating between CCO and the senior executive leadership team.
Partner with CCO’s direct reports, HHC ELT members and other key stakeholders on various projects to build consensus, ensure continuity and execution of business outcomes
Create and manage processes that facilitate decision making, leadership alignment and engagement
Drive projects to completion on behalf of CCO and coordinate the execution of strategic initiatives
Assess inquiries directed to the CCO, determine the proper course of action, develop action plans to manage or delegate to the appropriate individual to address and ensure CCO is apprised appropriately
Manage quarterly Board Quality & Safety Committee preparation, quarterly Regional Board Meetings and other governance related meetings/materials
Manage process and support direct reports annual goal setting, quarterly updates and annual reporting of HHC BSC initiatives/annual improvement priorities and other strategic priorities
Communicate information, expectations and expected deliverables of CCO to ensure successful execution of strategic initiatives/priorities/projects
Proven, successful track record of navigating through complex and ambiguous corporate processes, organization structures and processes
Organization and the ability to move forward in the execution of high-priority, cross-functional initiatives through coordinated project plans
Advanced proficiency in Microsoft Office Suite required (Excel, PowerPoint, Word, Outlook) and other tools and applications to support efficiencies such as video conferencing, web-based presentations, SharePoint, inter/intranet knowledge repositories and content management
Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.



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