Technical Account Manager, Newspack

1 week ago


Oregon State, United States myGwork Full time

This job is with Automattic, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. portfolio of products, aims to help small and medium-sized news organizations publish great stories, develop a loyal audience, and find a path to financial sustainability at a time when local journalism faces immense challenges.
We do that by deploying an open-source publishing solution tailored to the needs of digital news publishers, using industry best practices.
to ambitious digital startups like VTDigger and MLK50. In the process, weâve created a vibrant community of more than 1,500 publishers, editors, and producers whose goal is to see journalism thrive in their local communities.
Newspack is now growing the commercial team and is looking for an experienced Technical Account Manager who is excited by our mission and the opportunities we have in the publishing world.
As a Technical Account Manager (TAM) for Newspack, you will:
Work directly with our growing roster of small- and medium-sized news publishers to migrate their sites to WordPress and launch on the Newspack platform.
Troubleshoot technical and editor-facing issues as they arise, work with publishers to leverage and optimize Newspackâs feature set, and drive adoption of best practices in digital news publishing and monetization.
Develop close relationships with your customers to understand their business/operational needs and technical challenges and help them achieve the greatest value from our products.
You are motivated by impact, whether thatâs achieved by rapid deployment of bespoke, high-profile sites; helping newsrooms take control of their online publishing; helping businesses with their digital transformation; or working with some of the most influential companies in the world to get the most out of WordPress.
You enjoy managing projects and timelines and working with everyone from engineers to GMs and VPs of Sales.
Collaborating closely with team members to support renewals and expansion opportunities.
Gauging customersâ levels of engagement with the company, and providing feedback to internal stakeholders regarding product and service improvements.
Creating structure in ambiguous situations and designing effective processes.
Leading customer on-sites, conducting service reviews, and empowering customers to achieve success and gain the greatest value from our products.
Distilling and accomplishing goals and wish-lists into concrete next steps.
Remaining undaunted by managing risks in high stakes situations.
Working with WordPress or other web technologies.
Bonus points for software development and architecture experience, but writing code is not in scope for this position.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
This isnât your typical work-from-home jobâwe are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
WordPress.We believe in making the web a better place.
Weâre a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.
Diversity, Equity, & Inclusion at Automattic
Weâre improving diversity in the tech industry. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Disability Confident Committed . ( diversity, equity, and inclusion



  • Oregon State, United States myGwork Full time

    This job is with Automattic, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We're looking for a key member of the sales team responsible for converting prospects into customers by selling WordPress hosting services to new and existing accounts using a consultative, solution sales approach. The...


  • Oregon State, United States myGwork Full time

    This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow...


  • Oregon State, United States myGwork Full time

    This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Ferguson is seeking the right individual to fill an immediate need for a Technical Sales Engineer. This position will support specifiers, including civil engineers, municipalities, and landscape architects, with...


  • Oregon State, United States myGwork Full time

    This job is with Automattic, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. WordPress VIP (Automattic , is the worldâs leading content management platform. Our goal is to bring the ease and agility of WordPress to the worldâs largest companies. We work with customers like Salesforce,...


  • Oregon State, United States Avanos Medical Full time

    Requisition ID: 6166  Job Title: Enteral Feeding, Account Consultant - Michigan   Job Country: United States (US)  Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and...

  • Accounting Manager

    1 week ago


    Oregon, Wisconsin, United States Certco Full time

    Accounting and Tax Manager OpportunityCertco, Inc. is seeking a highly skilled Accounting and Tax Manager to join our team. As a key member of our accounting department, you will provide comprehensive retail accounting support to our member stores, while also taking on crucial responsibilities in corporate tax and accounting for Certco.Key...


  • State Farm, United States Polyisocyanurate Insulation Manufacturers Association Full time

    Job Title: Technical Advocacy ManagerPolyisocyanurate Insulation Manufacturers Association (PIMA) is seeking a highly skilled Technical Advocacy Manager to lead and support the Association's priorities in various technical venues, including building and energy code development, implementation of building energy efficiency policy at the federal, state, and...


  • State College, United States Minitab Full time

    Job DescriptionJob DescriptionMinitab is expanding our Program Management team at our State College, PA headquarters. We are looking for someone who can facilitate the successful execution of strategic projects and initiatives that support Minitab's business objectives; effectively communicate the status, blockers, and decisions needed throughout the...


  • Oregon, United States Certco Full time

    Job Type Full-time Description Tired of the grind of busy seasons in public accounting? If you're a CPA who thrives on helping diverse clients but craves a better work-life balance, this could be the perfect opportunity for you! Certco, Inc. is seeking a talented Accounting/Tax Manager to join our team. In this role, you'll provide comprehensive retail...


  • Oregon, United States Certco Full time

    Job Type Full-time Description Tired of the grind of busy seasons in public accounting? If you're a CPA who thrives on helping diverse clients but craves a better work-life balance, this could be the perfect opportunity for you! Certco, Inc. is seeking a talented Accounting/Tax Manager to join our team. In this role, you'll provide comprehensive retail...


  • Oregon, United States USTC Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Job Profile The Regional Account Manager is responsible for sales...


  • Eugene, Oregon, United States Freightliner Northwest Full time

    Service Account ManagerFreightliner Northwest is seeking a highly skilled Service Account Manager to join our team in Coburg, OR. As a key member of our Service team, you will be responsible for delivering exceptional customer service and ensuring the satisfaction of our customers.Key Responsibilities:Greet and communicate with customers, initiating service...


  • Oregon, Illinois, United States The Hackett Full time

    Job Title: Technical Project LeadThe Technical Project Lead is a critical member of our project team, responsible for managing the technical development team and ensuring the successful delivery of our ERP project.Key Responsibilities:Manage the technical scope of the project, identifying and documenting potential scope issues.Provide technical estimates on...


  • Oregon, Illinois, United States The Hackett Full time

    Job Title: Technical Project LeadThe Technical Project Lead is a key member of our project team, responsible for managing the technical development team and ensuring the successful delivery of our ERP project.Key Responsibilities:Manage technical scope of project, identifying and documenting potential scope issuesProvide technical estimates on new scope...


  • Medford, Oregon, United States Millennium Health Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Account Manager to join our Diagnostic Sales team at Millennium Health. As a key member of our sales organization, you will play a critical role in supporting the growth and development of our business.Key ResponsibilitiesDevelop and nurture relationships with accounts in assigned...

  • Account Manager

    1 week ago


    State College, Pennsylvania, United States The HR Office Inc Full time

    Account Manager/Customer Service Rep OpportunityWe are seeking a highly professional and organized individual to join our team as an Account Manager/Customer Service Representative. This is a full-time position based in the State College, PA area.Key Responsibilities:Provide sales and client services to our clients in the State College, PA areaWork closely...


  • Oregon State, United States myGwork Full time

    This job is with Automattic, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Weâre one of the most popular commerce platforms on the web, powering millions of stores, including our own at woocommerce.one in five online stores are powered by WooCommerce , including the Bjorkâs official store...

  • Account Manager

    1 week ago


    Oregon City, Oregon, United States Caris Life Sciences Full time

    Job Title: Account Manager Job Summary: Caris Life Sciences is seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for driving growth and revenue in assigned territories, building strong relationships with customers, and identifying new business opportunities. Key Responsibilities: *...


  • Oregon City, Oregon, United States McCulloh Consulting Full time

    Job Summary:We are seeking a highly skilled and experienced Accounting Manager for Financial Reporting to join our team at McCulloh Consulting. As a key member of our accounting team, you will be responsible for leading and overseeing all statutory financial reporting for our organization.Key Responsibilities:Lead and oversee all statutory financial...


  • Oregon State, United States myGwork Full time

    This job is with Automattic, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Weâre one of the most popular commerce platforms on the web, powering millions of stores, including our own at woo.com. one in five online stores are powered by Woo , including Bjorkâs official store New Zealand...