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Analyst, Account Planning

1 month ago

Englewood CO, United States DISH Full time

Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and GenMobile.

We’ve built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.

DISH is seeking a seasoned Salesforce Leader with System Architecture Background and a deep understanding of the platform along with a proven track record of leading and developing high-performing teams. You will be responsible for managing a team of Salesforce Administrators, Developers, and Analysts, driving continuous improvement, and ensuring optimal utilization of the platform to achieve business objectives. Additionally, your system architecture background will be invaluable in driving design and implementing robust, scalable Salesforce solutions.
Lead and inspire a team of Salesforce professionals including developers and system administrators, fostering collaboration, development, and high morale
Conduct regular performance reviews and provide coaching and mentoring to enhance individual and team performance
Manage workload, delegate tasks effectively, and ensure timely completion of projects
Salesforce Expertise:
Possess a comprehensive understanding of Salesforce architecture, functionality, and best practices
Configure and customize Salesforce instances to meet specific business needs and optimize user experience
Analyze data and reporting to identify opportunities for improvement and optimize workflows
Guide and train Salesforce developers to reach new levels of expertise
Work alongside Dish Business’ salesforce architect to collaborate on design and implementation of scalable, secure, and efficient Salesforce solutions aligned with business requirements
Stay informed of the latest advancements in Salesforce technology and adapt strategies accordingly
Project Management:
Manage Salesforce projects, ensuring they are delivered on time, within budget, and meet defined goals
Develop and document project plans, track progress, and identify and mitigate risks
Define annual system development goals, maintenance, and drive capacity planning across allocated team members
Establish key performance indicators (KPIs) and measure Salesforce user adoption, data quality, and system performance
Generate insightful reports and presentations to communicate platform value and ROI to stakeholders
Continuously identify and implement opportunities for improvement based on data analysis


Bachelor's degree, preferably in Computer Science, Information Technology/Systems, Computer Engineering, or related IT discipline (or equivalent work experience); 8-10+ years of experience working with Salesforce, including experience in configuration, customization, administration, and development
~2-5 years of experience managing a team of Salesforce professionals

 
Strong understanding of system architecture principles and their application to Salesforce solutions
Ability to effectively prioritize efforts on multiple projects simultaneously
Salesforce certifications (Admin, Developer, Advanced Admin, etc.) Apply objective, analytical, and orderly thinking to the analysis of complex problems
Demonstrate curiosity, embrace the adventure, willing to take risks & try innovative approaches, being adaptable to change, and learn from failures
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; By applying, you consent to your information being transmitted by GenZJobs to the Employer, as data controller, through the Employer’s data processor SonicJobs.
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