Specialty Account Manager

3 weeks ago


Ann Arbor, United States CSI Pharmacy Full time

CSI Pharmacy is seeking a Specialty Account Manager for our Detroit South territory who will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region.

Specialty Account Manager Responsibilities:

  • Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.

  • Formulates a business plan in order to achieve and exceed forecasted annual sales revenue goals.

  • Actively prospect referrals from present and prospective customers.

  • Responsible for handling customer complaints in accordance with Company policies and advise management promptly.

  • Develops territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.

  • Educates referral sources on all CSI services relating to customer needs and benefits.

  • Creates competitive strategies and routing based upon market trends.

  • Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.

  • Completes and submits all required reports and administrative duties in a timely manner.

  • Maintains current files and other records in accordance with Company instructions and requirements.

  • Meets established Company standards for the following:

    • Selling skills

    • Product knowledge/competitive knowledge

    • Account and territory penetration

    • Professional appearance and conduct

    • Keeping expenses within Company sales budget

  • Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.

  • Assists management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.

  • Provides high quality services to the home-care patient and the home-care referral source.    

  • Attends and participates in conventions, trade shows and in-services relating to IV therapy.

  • Consistently represents the company in an ethical, professional manner. 

  • Maintain effective working relationship and cooperate with all personnel in the Company.

  • Perform other duties and responsibilities as assigned.

Specialty Account Manager Requirements:

  • Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.

  • Must possess the ability to multi-task and frequently change direction.

  • Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.

Specialty Account Manager Experience:

  • College degree preferred or equivalent experience.

  • Minimum two years medical sales or equivalent experience.

  • Home infusion or specialty pharmacy experience a plus.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR237962



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