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Revenue Cycle Analyst I
4 months ago
ZOe Pediatrics is seeking a dedicated individual for the role of Revenue Cycle Analyst I/Front Desk in our Saint Johns, Florida location. This position plays a crucial part in our claims processing operations, ensuring accurate patient processing, insurance verification, and timely submission of claims. The ideal candidate will possess problem-solving skills, proficiency in medical billing/coding, and the ability to manage deadlines effectively.
Schedule:
Working between the hours of 11am-8pm, Tuesday to Friday, and Saturday 9am-6pm. After 90 days of employment, this position is eligible for our standard company benefits package, including medical insurance, paid time off (PTO), and paid holidays.
Education/Experience Requirements:
* High School Diploma or equivalent
* Minimum of 1 year of medical office experience
* Preferred: 1 year of experience in medical billing/insurance
* Preferred: Associate's Degree or Medical Certification
* Minimum of 1 year of experience in a supervisory role
Job Requirements:
* Adherence to company policies, procedures, and all Federal, State, and local medical service requirements, including HIPAA Privacy & Security.
* Valid Driver’s License and Transportation
* Flexible and efficient time management skills
* Ability to meet set goals and objectives
* Adaptability to changing business needs
* Willingness to accept feedback on work performance
* Compliance with time, attendance, and dress code standards
* Sense of urgency regarding time-sensitive processes
* Ability to work independently without supervision
* Capacity to meet deadlines
Key Responsibilities:
* Secure petty cash and reconcile copayments daily
* Answer phones and schedule appointments following company procedures
* Open and close the office daily and ensure proper phone transfers to the on-call nurse
* Order and maintain non-clinical supplies inventory
* Participate in Quality Improvement initiatives
* Greet patients courteously, verify insurance, and schedule appointments
* Verify insurance benefits daily and coordinate with other revenue cycle coordinators
* Follow up with patients and confirm appointments
* Scan information into patient records
* Ensure completion of fax queue daily
* Proficiency in electronic health record (eCW) system and adherence to front desk processes
* Collaborate with clinical staff to ensure patient stability and minimize cycle times
* Follow up on all no-show visits in coordination with administration
* Maintain office equipment and cleanliness
* Perform additional duties as required by medical providers
* Participate in ZÖe Health Fairs
* Evaluate patient needs for well-child checkups when scheduling sick visits or medication refills
\*Note: Key responsibilities are examples, and not all duties may be listed. Duties are subject to change based on business needs.
Physical Requirements:
* Frequent mobility, standing, and/or sitting for extended periods
* Frequent bending and stooping
* Occasional lifting up to 50 lbs. of boxes of paper
* Frequent handling of materials
* Occasional weight-bearing exceeding 50 lbs.
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* ICD-10: 1 year (Preferred)
Work Location: In person
