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Revenue Cycle Specialist

2 months ago

Jacksonville, Florida, United States R1 RCM Full time
About the Role

R1 RCM is seeking a highly skilled and compassionate Financial Counseling Representative to join our team. As a key member of our National Financial Counseling Team, you will play a critical role in ensuring that patients receive the financial support they need to access quality healthcare.

Key Responsibilities
  • Conduct thorough financial screenings for uninsured patients to identify potential financial assistance programs.
  • Communicate with patients and their families to explain financial responsibilities, payment options, and point-of-service collections.
  • Collaborate with clinical staff, case management, and Medicaid offices to ensure seamless patient care.
  • Provide exceptional customer service by going above and beyond to create a positive patient experience.
  • Develop and maintain strong relationships with patients, families, and healthcare professionals.
Requirements
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to navigate multiple systems simultaneously and develop trust with patients.
  • Previous experience as a financial counselor in a hospital or relevant healthcare setting is a plus.
What We Offer

As a Financial Counseling Representative at R1 RCM, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional patient care. We offer a competitive benefits package, opportunities for professional growth and development, and a dynamic work environment that values innovation and collaboration.