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Revenue Cycle Specialist
2 months ago
Location: Jacksonville, Florida
Company: SCA Health
Department: Business Operations
Employment Type: Full-time
Compensation: USD $17.00/Hr. - USD $19.00/Hr.
Job OverviewSCA Health is a leading organization dedicated to enhancing patient care through innovative solutions. With a robust team of over 11,000 professionals, we are committed to providing exceptional service to our patients and partners. Our mission is to deliver high-quality outcomes while ensuring a superior experience for both patients and healthcare providers.
As part of our integrated care delivery system, we offer a unique approach to specialty care that aligns with the evolving needs of the healthcare landscape. Our focus on value-based care allows us to create tailored solutions that address the diverse challenges faced by our partners.
Key ResponsibilitiesThe Revenue Cycle Specialist plays a crucial role in supporting various revenue cycle management (RCM) functions. Responsibilities include, but are not limited to:
- Processing and scanning payment batches and related documents accurately and promptly.
- Preparing and managing daily bank deposits.
- Handling correspondence and payments through Lockbox to ensure timely posting.
- Monitoring unassigned payments and registering insurance information in the management system.
- Addressing returned mail and updating patient information as necessary.
- Researching payment posting through payer portals.
- Coordinating medical records requests with external vendors.
- Reviewing patient credit balances for potential refunds.
- Providing exceptional service to both internal and external customers.
- Adapting to organizational changes and supporting the insurance department as needed.
- Ensuring compliance with HIPAA regulations in all patient interactions.
The ideal candidate will possess the following skills and qualifications:
- Strong focus on patient-centered care and teamwork.
- Ability to manage multiple tasks efficiently while demonstrating effective problem-solving skills.
- Commitment to maintaining a safe and positive work environment.
- Dependability and punctuality in attendance.
- Attention to detail and accuracy in all tasks.
- Excellent customer service skills, with the ability to handle challenging situations with empathy and professionalism.
Required:
- High school diploma or equivalent.
- 1-3 years of experience in a healthcare office setting is preferred.
Preferred:
- Experience in endovascular coding.
The physical requirements for this position include the ability to stand for extended periods, walk frequently, and perform various tasks that require manual dexterity. Reasonable accommodations may be made to enable individuals with disabilities to fulfill the essential functions of the role.
