Account Manager

2 weeks ago


Bellevue, United States SID Global Solutions Full time

Job Title: Account Manager

Location: Bellevue, WA

Job Type: Full-time


Company Overview: SID Global Solutions is a dynamic and innovative Digital Transformation company committed to delivering cutting-edge solutions to customers in various industries. We pride ourselves on fostering a collaborative and forward-thinking work environment where creativity and technical excellence thrive. As we continue to grow, we are seeking a highly skilled, experienced, dynamic, passionate, motivated, and committed Technical Program Manager to join our team.


Job Description: We are seeking a highly motivated and experienced Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, developing new business opportunities, and ensuring client satisfaction.


Responsibilities:


  • Build and maintain strong, long-lasting client relationships.
  • Serve as the primary point of contact for client inquiries, requests, and escalations.
  • Develop a deep understanding of client's business needs and objectives.
  • Collaborate with internal teams to deliver solutions that meet client requirements.
  • Identify and pursue opportunities to upsell or cross-sell additional products or services.
  • Prepare and deliver regular reports and presentations to clients.
  • Monitor and analyze account performance metrics, identifying areas for improvement.
  • Stay informed about industry trends, market developments, and competitor activities.


Requirements:


  • Bachelor’s degree in business administration, Marketing, or a related field
  • 5+ years of experience in account management or sales
  • Proven track record of meeting or exceeding sales targets and KPIs
  • Excellent communication and interpersonal skills
  • Strong negotiation and problem-solving abilities
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficiency in CRM software and Microsoft Office Suite
  • Prior experience managing large accounts at fortune 50 companies.
  • General technical knowledge with software solutions that leverage API’s, low code applications, UI/UX design and business process automation solutions.


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