Help Desk Specialist
3 weeks ago
Job Title: Help Desk Specialist
Location: Alexandria, VA (Near Potomac Yard Metro)
Job Type: Full-time, Onsite
Salary: $26-30 per hour, commensurate with experience
Responsibilities:
- Provide primary support for AV and conferencing equipment, ensuring seamless operation during meetings and events.
- Serve as a key point of contact for Microsoft O365 support, including account management, troubleshooting, and training for staff.
- Manage and maintain Active Directory, including user accounts, security groups, and permissions.
Additional Responsibilities:
- Install, deploy, and support standard and multi-functioning network-based printers.
- Install, configure, and update network software, as well as maintaining hardware and network devices.
- Maintain inventory of all workstations and other devices.
- Perform diagnostic tests and repairs, as well as develop data archiving, backup, and retrieval procedures.
- Remote and on-site troubleshooting of all IT related issues for staff and handling of tickets within Freshdesk, including routing them to the correct team.
Requirements:
- Previous experience with AV and conferencing equipment support.
- Strong proficiency in Microsoft O365 administration and support.
- Expertise in Active Directory management.
- Excellent diagnostic and problem-solving skills.
- Customer service-oriented attitude.
- Experience with Autopilot and Intune is a plus.
Work Environment:
- Onsite position, five days a week, Monday to Friday, 9-5 hours.
- Professional dress code required (collared shirt, tucked in, professional shoes).
- Parking available nearby in a garage (paid by employee).
- Near Potomac Yard Metro for convenient access.
-
Help Desk Specialist
3 weeks ago
Alexandria, United States Robert Half Full timeJob Title: Help Desk SpecialistLocation: Alexandria, VA (Near Potomac Yard Metro)Job Type: Full-time, OnsiteSalary: $26-30 per hour, commensurate with experienceResponsibilities:Provide primary support for AV and conferencing equipment, ensuring seamless operation during meetings and events.Serve as a key point of contact for Microsoft O365 support,...
-
Help Desk Specialist
1 month ago
Alexandria, United States Robert Half Full timeJob Title: Help Desk Analyst IILocation: Alexandria, VAPosition Type: Contract to HireSchedule: Hybrid - Flexible - 3 days minimum onsite however some weeks might require more of an onsite presence.Job Description:The Help Desk Analyst II plays a critical role in providing technical support and ensuring a superior user experience for our internal and...
-
Help Desk Specialist
1 month ago
Alexandria, United States Robert Half Full timeJob Title: Help Desk Analyst IILocation: Alexandria, VAPosition Type: Contract to HireSchedule: Hybrid - Flexible - 3 days minimum onsite however some weeks might require more of an onsite presence.Job Description:The Help Desk Analyst II plays a critical role in providing technical support and ensuring a superior user experience for our internal and...
-
Help Desk Specialist
1 month ago
Alexandria, United States Robert Half Full timeJob Title: Help Desk Analyst IILocation: Alexandria, VAPosition Type: Contract to HireSchedule: Hybrid - Flexible - 3 days minimum onsite however some weeks might require more of an onsite presence.Job Description:The Help Desk Analyst II plays a critical role in providing technical support and ensuring a superior user experience for our internal and...
-
Help Desk Specialist
14 hours ago
Alexandria, United States Robert Half Full timeJob Title: Help Desk Analyst IILocation: Alexandria, VAPosition Type: Contract to HireSchedule: Hybrid - Flexible - 3 days minimum onsite however some weeks might require more of an onsite presence.Job Description:The Help Desk Analyst II plays a critical role in providing technical support and ensuring a superior user experience for our internal and...
-
Help Desk Specialist
2 days ago
Alexandria, United States Robert Half Full timeJob Title: Help Desk Analyst IILocation: Alexandria, VAPosition Type: Contract to HireSchedule: Hybrid - Flexible - 3 days minimum onsite however some weeks might require more of an onsite presence.Job Description:The Help Desk Analyst II plays a critical role in providing technical support and ensuring a superior user experience for our internal and...
-
IT Help Desk Support Specialist
1 week ago
Alexandria, United States ABC Imaging Full timeABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team. Responsibilities include: -...
-
Help Desk Lead
1 day ago
Alexandria, United States Syneren Technologies Corporation Full timeSyneren is seeking a skilled and experienced Help Desk Lead to join our IT department. The Help Desk Lead will be responsible for managing IT help desk support by providing guidance and technical support to the team of Help Desk Technicians. The position will be based in Alexandria, VA Responsibilities: Manage and oversee Help Desk support staff by...
-
Senior Help Desk Technician
1 week ago
Alexandria, United States Chenega Corporation Full timeSenior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads a team that provides the services, staff, and expertise to operate and maintain the AGC Service...
-
Senior Help Desk Technician
2 days ago
Alexandria, United States Chenega Corporation Full timeSenior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads a team that provides the services, staff, and expertise to operate and maintain the AGC Service...
-
Help Desk I Technician
1 week ago
Alexandria, United States C2 Essentials Full timeWe are looking for Service Desk Technicians to serve our DoD customer. The Service Desk Technicians will work in a team environment to assist in supporting JSP end users. Telework is an option after two months of service support and approval from the individual's Team Lead.Responsibilities: • Provides first tier support, as well as telephone and in-person...
-
Help Desk I Technician
2 days ago
Alexandria, United States C2 Essentials Full timeWe are looking for Service Desk Technicians to serve our DoD customer. The Service Desk Technicians will work in a team environment to assist in supporting JSP end users. Telework is an option after two months of service support and approval from the individual's Team Lead.Responsibilities: • Provides first tier support, as well as telephone and in-person...
-
Help Desk I
3 weeks ago
Alexandria, United States RoyOMartin Full timeHelp Desk IDepartment: Information Technology Employment Type: Full Time Location: Alexandria, LA Reporting To: Director of Network Systems Description Provide frontline technical support to end-users by promptly addressing helpdesk requests, resolving basic IT issues, and ensuring a seamless IT experience. Escalate complex problems as needed, contributing...
-
Senior Help Desk Technician
2 months ago
Alexandria, United States Chenega MIOS SBU Full timeSenior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent Network.C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads a team that provides the services, staff, and expertise to operate and maintain the AGC Service Desk...
-
Tier II Help Desk Analyst
2 weeks ago
Alexandria, United States Keen Logic Full timeKeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday. Description: The successful candidate will be responsible for deskside support of an environment composed Intel...
-
Tier II Help Desk Analyst
3 weeks ago
Alexandria, United States KeenLogic Full timeJob DescriptionJob DescriptionKeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday.Description:The successful candidate will be responsible for deskside support of...
-
Tier II Help Desk Analyst
2 weeks ago
Alexandria, United States Keen Logic Full timeKeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday. Description: The successful candidate will be responsible for deskside support of an environment composed Intel...
-
Front Desk Medical Receptionist
3 weeks ago
Alexandria, United States Northern Virginia Ophthalmology Associates Full timePOSITION OVERVIEW A full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern Virginia Must be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM *POSITION REQUIREMENTS *The successful candidate...
-
Front Desk Medical Receptionist
1 month ago
Alexandria, United States NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC Full timeJob DescriptionJob DescriptionPOSITION OVERVIEWA full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern VirginiaMust be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM*POSITION...
-
Front Desk Medical Receptionist
10 hours ago
Alexandria, United States NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC Full timeJob DescriptionJob DescriptionPOSITION OVERVIEWA full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern VirginiaMust be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM*POSITION...