Current jobs related to Help Desk I Technician - Alexandria - C2 Essentials
-
Help Desk Analyst
3 weeks ago
Alexandria, United States The Rehancement Group Full timeThe Rehancement Group, Inc. (TRG) is a professional services and consulting firm committed to our government customers. We provide highly qualified professionals to support the mission of our clients. TRG is seeking an experienced Help Desk Analyst to provide Program Support to the Military to Civilian Transition Office (MCTO). The Military-Civilian...
-
Tier II Help Desk Analyst
2 months ago
Alexandria, United States KeenLogic Full timeJob DescriptionJob DescriptionKeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday.Description:The successful candidate will be responsible for deskside support of...
-
Help Desk Support Specialist
2 weeks ago
Alexandria, Louisiana, United States Louisiana State University Full timeJob DescriptionJob Summary:The Help Desk Support Specialist will provide technical assistance to students, faculty, and staff in various settings, including classrooms, offices, and computer labs. This role will be responsible for performing help desk duties, setting up and maintaining computer labs, and responding to user reports of trouble or...
-
IT Service Desk Technician 1
2 weeks ago
Alexandria, United States Armed Forces Benefits Assoc. Full timeJob DescriptionJob DescriptionGeneral DescriptionThis position will provide fast and useful technical assistance with computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent service desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and...
-
Alexandria, Virginia, United States ITC Federal, Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-oriented Service Desk Administrator to join our team at ITC Federal, Inc. in Falls Church, VA. This is a hybrid position that requires the ability to work on-site and remotely, with a regular weekly schedule of 3 days on-site and 2 days remote.Key ResponsibilitiesMonitor and respond to service desk...
-
Service Desk Team Lead
1 month ago
Alexandria, United States ITC Federal, Inc. Full timeOverview: JOB TITLE: Service Desk Team Lead (Help Desk Specialist Senior) GOVERNMENT AGENCY: DOJ EOIR POSITION INFORMATION: Full-time LOCATION: Falls Church, VA; Hybrid (3 days onsite/2 days telework)* *The job will be full-time on site in Falls Church for the first 90 days, with a maximum of two days per week telework being optional afterwards based on...
-
Industrial Maintenance Technician I
3 weeks ago
Alexandria, Virginia, United States Government Jobs Full timePosition Overview:As an Industrial Maintenance Technician I, you will be responsible for the inspection, upkeep, and repair of various utility and industrial plant equipment. This includes large stationary internal combustion engines, a variety of machinery, pumps, meters, electrical breakers, air compressors, and other essential plant apparatus.Key...
-
Bilingual Medical Assistant/Front Desk Position
3 months ago
Alexandria, United States Maryland Healthcare Clinics Full timeHiring: Bilingual Medical Assistants/Front Desk Positions Now!MHC Healthcare is hiring committed and motivated Medical Assistants! We have immediate openings in our Oxon Hill, Temple Hills, Waldorf, Silver Spring, Alexandria, VA clinic locations and more! You will be working with patients who suffered acute personal injuries from auto accidents, workers...
-
Systems Support Specialist I
3 weeks ago
Alexandria, United States Five Guys Full timeThe Systems Support Specialist I (SS1) is responsible for providing basic help desk support for desktop workstations, laptops, and peripherals to both local and remote users. The SS1 will install, fix or repair all Windows platforms, systems, files, and directories. The Systems Support Specialist I will load baseline software, support user accounts and...
-
Systems Support Specialist I
4 weeks ago
Alexandria, United States Five Guys Full timeThe Systems Support Specialist I (SS1) is responsible for providing basic help desk support for desktop workstations, laptops, and peripherals to both local and remote users. The SS1 will install, fix or repair all Windows platforms, systems, files, and directories. The Systems Support Specialist I will load baseline software, support user accounts and...
-
Facility Maintenance Technician I
6 days ago
Alexandria, Minnesota, United States SunOpta Companies, Inc Full timeJob SummaryAs a Facility Maintenance Technician I at SunOpta, you will play a critical role in maintaining the smooth operation of our Aseptic Food beverage plant. You will be responsible for assisting in the maintenance of boilers, chiller systems, air compressors, cooling towers, wastewater treatment systems, water softeners, and other equipment. Your...
-
Facility Maintenance Technician I
3 days ago
Alexandria, Minnesota, United States SunOpta Full timeJob SummaryAs a Facility Maintenance Technician I at SunOpta, you will play a critical role in maintaining the smooth operation of our Aseptic Food beverage plant. Your responsibilities will include monitoring and maintaining the boilers, chiller systems, air compressors, cooling towers, wastewater treatment system, water softeners, and other equipment. You...
-
Front Desk Representative
2 weeks ago
Alexandria, Virginia, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesRegister guests and process check-ins and check-outs in a friendly...
-
Facility Maintenance Technician I
1 month ago
Alexandria, United States SunOpta Full timeNEW PAY RATES PLUS SIGN ON BONUS!! New Pay Rates! Pay starts at $34.00/hour plus $2.00/hour night shift differential.Now offering a $2,500 sign-on bonus for boiler technicians!SunOpta Overview: SunOpta (Nasdaq:STKL) (TSX:SOY) is an innovative and sustainable manufacturer fueling the future of food. With roots tracing back over 50 years, SunOpta drives growth...
-
Maintenance Technician I, Electrical Systems
1 week ago
Alexandria, Virginia, United States Government Jobs Full timeJob SummaryWe are seeking a skilled Maintenance Technician I, Electrical Systems to join our team at Government Jobs. As a key member of our operations team, you will be responsible for performing routine maintenance and repairs on electrical equipment and systems.Key ResponsibilitiesPerform routine inspections and maintenance on electrical equipment,...
-
Service Technician I
4 weeks ago
Alexandria, United States Westdale Asset Management Full time $16Job DescriptionJob DescriptionRate: $16.00 per hour (Hourly non-exempt position)***Monthly renewal bonuses are paid in addition to base pay.***We are seeking a Service Technician I for our 102-unit apartment community in Alexandria, LA! As Service Technician I, you will turn vacant units into beautiful apartments, preparing them for new residents to call...
-
Front Desk Associate
4 months ago
Alexandria, United States Miracle-Ear Full timeJob DescriptionJob DescriptionWe’re looking for a driven individual who is passionate about helping others to become our next Front Desk AssociateAs a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of...
-
Maintenance Technician I, Electrical Operations
2 weeks ago
Alexandria, Virginia, United States Government Jobs Full timeJob SummaryWe are seeking a skilled Maintenance Technician I, Electrical Operations to join our team at Government Jobs. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our utility and industrial plant equipment.Key Responsibilities:Perform routine inspections and maintenance on large stationary internal...
-
Certified Pharmacy Technician
3 months ago
Alexandria, United States Wegmans Food Markets Full timeSchedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Alexandria, VA Address: 7905 Hilltop Village Center Dr Pay: $23 - $23.50 / hour Job Posting: 06/28/2024 Job Posting End: 07/26/2024 Job ID:R0214018 we are a food market where you make the difference At Wegmans, we’re on a...
-
Certified Pharmacy Technician
2 months ago
ALEXANDRIA, United States Wegmans Food Markets Full timeSchedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Alexandria, VAAddress: 7905 Hilltop Village Center DrPay: $23 - $23.50 / hourJob Posting: 06/28/2024Job Posting End: 07/26/2024Job ID:R0214018we are a food market where you make the differenceAt Wegmans, we’re on a mission...
Help Desk I Technician
4 months ago
We are looking for Service Desk Technicians to serve our DoD customer. The Service Desk Technicians will work in a team environment to assist in supporting JSP end users.
Telework is an option after two months of service support and approval from the individual's Team Lead.
Responsibilities:
• Provides first tier support, as well as telephone and in-person support to users in the areas of e-mail, directories, standard windows desktop COTS/GOTS applications, and custom applications. Troubleshoots desktop computer and other device hardware and software problems.
• Evaluating, prioritizing, solving, and escalating all tickets to the appropriate Tier Support, and/or correcting the assignment of tickets as required
• Maintaining ownership of service tickets throughout the life span of the support request
• Assigning ticket severity by walking customers through a series of troubleshooting steps to determine the severity and nature of reported IT problems
• Updating and maintaining service work notes
• Establishing a high level of personal credibility and building strong relationships
• Consulting with immediate supervisor or higher-level IT specialists on possible solutions
• Coordinating with technicians to provide status updates to outstanding tickets
• Collaborating and following up with technicians to resolve requests, and provide status updates on outstanding support tickets
• Providing updates, status, and completion information to management
• Following-up with users/customers to ensure resolution of issues, closing tickets only when the resolution to the issue has been reached, to the satisfaction of the user/customer.
• Participating in workshops, seminars, or other events as required.
• Other duties as assigned by the Government, contract or supervisors in coordination with the SLA's.
Required Skills and Experience
• 2 years of professional experience supporting PC hardware and software systems.
• Current CompTIA Security
• Experience with Remedy7.1 preferred
Desired Skills and Experience
• Associates Degree
• Vendor certification in the technology being applied such as Microsoft MCP, MCT, MTA or Novell CNE" Certification
• HDI Desktop Support Technician or A Certification
Required Clearance
• Active DoD Secret security clearance
EOE M/F/Disability/Vet