Senior Product Manager, Payments

3 weeks ago

New York, United States Blackbird Labs Full time

About Blackbird

Blackbird Labs is a loyalty and payments platform fostering deep connections between the world's top restaurants and their patrons.


Launched in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird combines a highly customizable loyalty programming platform for restaurants with a payments architecture that gives consumers the ability to “check in to pay” at their favorite restaurants. Backed by prominent investors including Union Square Ventures, a16z, and Amex Ventures, Blackbird is poised to transform the restaurant industry. Join us on this exciting journey to create the ultimate dining experience.


About the Job

As a Senior Product Manager for Payments, you will be responsible for developing and implementing payment solutions that enhance our loyalty and rewards platform. You will work closely with cross-functional teams to integrate cutting-edge payment technologies that improve customer satisfaction and business outcomes, specifically total payment volume.


Responsibilities

  • Lead the vision for your product area.
  • Understand payments product problems, identify creative solutions, and execute against a payments product roadmap that adds great value to Blackbird’s ecosystem.
  • Collaborate with external partners and internal cross-functional teams to develop and launch new payment features.
  • Analyze market trends and competitor strategies to position Blackbird as a market leader in restaurant payment solutions.
  • Work with Go-To-Market teams (Sales, Account management) to understand restaurant pain points and optimize processes.
  • Work with Legal and Compliance on AML/KYC policies.
  • Ensure products and releases are launched correctly and on schedule.


Minimum Qualifications

  • 6+ years of experience in product management, with a significant focus on payments systems, either consumer or B2B, with a strong preference for consumer-side experience.
  • Has domain knowledge in financial products, particularly card processing and banking-as-a-service.
  • Ability to develop product strategies and effectively communicate recommendations to executive management.
  • Proven track record of shipping products 0 to 1, managing all aspects of a successful product throughout its lifecycle.
  • Strong understanding of payment technologies, regulations, and industry standards.
  • Skilled at working closely with engineering teams to deliver with quick time-to-market and optimal resources.
  • Adaptable and capable of working in a fast-paced, entrepreneurial environment.
  • BA/BS degree in Business, Finance, Computer Science, or related field; MBA or equivalent experience preferred.


Preferred Qualifications

  • Experience with mobile payment solutions and digital wallets.
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
  • Interested in leveraging technology to revolutionize the dining experience through innovative payment solutions.
  • Experience with or interest in blockchain technology and restaurants.
  • Experience with API development.


Benefits and Perks

We offer a full slate of benefits, including competitive salaries, stock options, medical, dental, vision, life and disability coverages, flexible vacation, and a parental leave program. We also offer some not-so-standard, extra-fun benefits.

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success.

We encourage people from underrepresented backgrounds and different industries to apply. Join us and find out what the best work of your career could look like here at Blackbird.

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