Executive Director
3 weeks ago
Are you passionate about enhancing the digital payment experience and solving complex problems for millions of customers? Join us We are the Commerce Payments organization, a team of talented product leaders revolutionizing payment experiences and platforms. We're committed to transforming customer experiences and simplifying business processes, all while striving for product excellence.
As an Executive Director Product Leader for a new payment product, you will create a new, seamless payment experience for customers across the Chase digital payment and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a desire to be on the forefront of digital payments and technology. As a leader on the team, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million+ customers and thousands of merchants.
Job responsibilities:
Define the vision and strategy for product initiatives. Lead and develop a team of product managers; foster an environment of great team culture. Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress, and performance. Partner closely with Technology, Design, and Analytics teams to lead product development efforts. Define features and communicate requirements to engineering in clearly written documentation. Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed. Manage product backlog, production support, issue & defect resolution, and prioritization. Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (., Risk, Controls, Legal, Compliance)Required qualifications, capabilities, and skills:
10+ years of experience in financial services and product management Experience in online payments including digital wallets and money movement. Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions. Passion for understanding customer needs and demonstrated ability to build digital products and ability to think strategically while still being comfortable diving into the details required to ensure successful execution. Outstanding verbal and written communication & proven track record of managing risk and controls. Knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies Flexibility to work Eastern Standard Time (EST) hours.To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
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