Regional Operations Manager
2 days ago
About the Company - Dynamic, growing Dental Company with offices in multiple states seeking a Regional Manager to oversee three practices located in Greenville, Rock Hill , & Columbia South Carolina.
About the Role - Individual will oversee the day-to-day operations of the region’s three established dental practices and is responsible for achieving operational goals for the region, and manage both employee and patient relations. The RM will drive key performance indicators focused on operational excellence, serve as a resource for office managers to support optimal business decision-making, and act as the local representative for expansion initiatives. This role will require cross-functional teamwork and effectively managing clinical and non-clinical staff.
Responsibilities
- Maintain a high level of customer service at all times
- Foster a patient centric, customer focused culture.
- Hire/train support staff, conduct performance management & annual reviews
- Supervise all front and back-office staff
- Cover Office Manager duties as needed
- Ensure collection of payments, co-payments, and deductibles
- Oversee staffing needs for all dental practices in the region
- Ensure safety guidelines are followed and provide a safe & productive work environment
- Understand all state staffing requirements and licensing needs
- Manage both clinical and non clinical staff
Qualifications
- Minimum two years of management experience in a dental practice
- Ability to travel within the State
- History of achieving operational goals
- Knowledge of Eaglesoft and ADP WFN
- Front and back end dental knowledge and experience
Pay range and compensation package - Highly competitive compensation package with monthly bonuses. Benefits package includes Medical & Vision Insurance, Free dental treatment, PTO, and 401K. Co. car or allowance
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