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Regional Director of Operations

3 months ago

Charlotte, United States Spring Education Group Full time

Spring Education Group is a leading North American provider of private school education. With schools across the United States, we offer a forward-thinking approach that fosters academic excellence through innovative programs, personalized learning, and a commitment to high standards. Our Early Childhood Division operates 117 preschools in 16 states, delivering foundational education to children in their formative years. We emphasize a balance between high-quality care and educational standards, ensuring a nurturing and enriching environment for all students.


Position Overview

We are seeking a hands-on and dedicated Regional Director with multi-unit operational experience to oversee the daily operations of up to 10 early childhood education (ECE) schools in a defined area. The Regional Director will focus on driving enrollment growth, maximizing operational efficiencies, and ensuring cost management while maintaining compliance with regulatory standards. This role is responsible for supporting school leaders in achieving performance targets, optimizing resource utilization, and fostering a culture of continuous improvement. As a local leader, the Regional Director will be on-site at schools daily, working closely with principals and school leaders to ensure consistent quality, safety, and operational excellence.


Responsibilities

  • Oversee day-to-day operations of up to ten early childhood education sites in a specific region, providing guidance and leadership to school principals.
  • Support school leaders with operational, educational, and compliance-related issues, ensuring high-quality learning environments and safety standards are maintained.
  • Conduct daily site visits to schools, working hands-on with school leaders to resolve challenges, assess performance, and ensure adherence to operational standards.
  • Ensure cleanliness and operational functionality at each site meets or exceeds company standards, including facility maintenance, equipment, and supplies.
  • In collaboration with the facilities team, monitor and address facility needs to uphold high standards of safety, cleanliness, and functionality.
  • Oversee staffing requirements and efficiency at each site, ensuring schools are properly staffed and operational needs are met.
  • Drive enrollment and re-enrollment efforts in partnership with school principals, collaborating with marketing and admissions teams to meet growth targets.
  • Manage school budgets, ensuring efficient use of resources and adherence to financial plans.
  • Ensure exceptional customer service at all sites by fostering positive relationships with parents, addressing concerns promptly, and maintaining high levels of communication.
  • Analyze performance data and trends to make informed decisions about improving school operations, enrollment, and overall quality.
  • Work closely with principals to ensure compliance with licensing, safety, and regulatory standards across all schools in the region.
  • Provide coaching and mentoring to school leaders to enhance their leadership and operational effectiveness.
  • Support professional development and training opportunities for school staff, promoting a culture of continuous learning and growth.
  • Collaborate with cross-functional teams, including HR, finance, marketing, and education, to ensure school operations align with company objectives.
  • Foster a culture of accountability, operational excellence, and continuous improvement across all schools in the region.


Qualifications

  • Bachelor’s degree in business management, education, or a related field.
  • 5+ years of experience in a leadership role within a multi-unit or school-based operation.
  • Proven ability to manage day-to-day school operations, with a strong focus on safety, compliance, and operational excellence.
  • Hands-on leadership approach with a willingness to be on-site at schools daily.
  • Strong communication and relationship-building skills to work effectively with school leaders, staff, and families.
  • Ability to manage multiple priorities and solve problems in a fast-paced environment.
  • Local to the area, with knowledge of community needs and the regional education landscape.
  • Willingness to travel between schools as needed.