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Front Desk Professional | Receptionist

5 months ago

Austin, United States Nyle Maxwell Chrysler Dodge Jeep Full time

FRONT DESK PROFESSIONAL RECEPTIONIST | EVENINGS AND SATURDAYS (FULL TIME)

As the first point of contact for our dealership, the Receptionist plays a pivotal role in creating a positive and welcoming experience for customers. This position involves greeting customers upon their arrival, answering incoming telephone calls, and quickly assessing the nature of their business needs. The Receptionist efficiently directs customers to the correct department, responds to basic inquiries, routes incoming calls with precision, takes detailed messages, and imparts essential information to all individuals engaging with our dealership, whether in person or over the phone. The role requires a keen ability to provide exceptional customer service, ensuring that each interaction reflects the professionalism and commitment to service excellence that define our dealership.

The right candidate must be professional, have effective communication skills, have multitasking and organizational abilities, be proficient with multi-line telephone systems, enjoy people, and have excellent customer service skills

 

THIS POSITION IS FULL TIME

 

HOURS:

Tuesday – Friday 1:30 PM to 8 PM

Saturday 8:00 AM to 8:00 PM

OFF SUNDAYS AND MONDAYS

MINIMUM REQUIREMENTS:

·       2 YEARS MINIMUM OF CURRENT FRONT DESK PROFESSIONAL/RECEPTIONIST EXPERIENCE

·       Warm, welcoming demeanor with a concierge mentality

·       Excellent Customer Service Skills

·       Excellent communication skills, professional, able to adapt to change

·       Reliable transportation Punctuality is crucial for sustaining the efficiency of our operations and guaranteeing uninterrupted service to our customers. Your dedication to consistently being punctual and proactive in communication is not just valued but expected in this role.