Specialist, Customs
1 month ago
What you’ll need to succeed as a Customs Specialist at XPO
Minimum qualifications:
- 1 year of related work experience
- Strong computer and typing skills
- Experience with Microsoft Office
- Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
- 2 years of office experience dealing with corporate customers, or inbound/outbound call center experience
- Bilingual in English and Spanish
- Cross-border and customs brokerage experience
- Working knowledge of the transportation industry
- Strong problem-solving and investigative skills to bring issues to resolution
- Excellent written and verbal communication skills
- Pleasant and professional phone etiquette
- Able to multitask, prioritize workload and remain highly organized
About the Customs Specialist job
Pay, benefits and more:
- Pay starts at $19.00
- 3rd Shift, 8:00PM-4:30AM
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 13 days PTO over your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
What you’ll do on a typical day:
- Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for information
- Communicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the borders
- Recognize and resolve documentation errors
- Assist drivers with shipment and trip information relative to crossing the border
- Process shipments and trips to ensure on-time service to our customers and seamless border crossings for our drivers
- Maintain accurate shipment history and audit integrity
#LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
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