Customer Care Specialist
1 month ago
Description:
ROLE/TEAM OVERVIEW:
Associates utilize exceptional customer service, marketing, and sales techniques to support EV owners and prospective EV owners.
This role will be supporting existing and prospective EV owners to deliver an exceptional customer experience while building lasting relationship between the customer, the OEM (original equipment manufacturer) and their brands. A typical day would include answering product questions, discussing charging options, providing assistance with product orders or reservations, setting up dealership appointments or responding to a frustrated customer while taking ownership of each situation and offering a personalized, value-driven solution.
KEY RESPONSIBILITIES / ACCOUNTABILITIES:
* Serve as the product experts for the current EV product line up, additional EVs in the future and all associated products/services.
* Assist customers via chat, phone, and email with product, reservation, ordering, dealership, service, home-charging and and recall-related questions
* Take ownership of customer interaction and ensure that all customer questions are answered
This position will be 80% phone work and 20% chat and email follow up and post case documentation.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Home Care Specialist
2 weeks ago
Ann Arbor, Michigan, United States Res-Care, Inc. Full timeOverview">At Rehab Without Walls, our Home Care Specialists provide individualized care that meets the unique needs of each client in the comfort of their own home. We are seeking compassionate and responsible individuals who want to make a difference in the lives of others.">What You Will Receive">We offer a competitive hourly rate of $17.00, along with a...
-
Child Care Specialist
22 hours ago
Ann Arbor, Michigan, United States Kennedy Care Full timeAt Kennedy Care, we are committed to providing exceptional in-home child care services to families in your area. As a compassionate and experienced Child Care Specialist, you will play a vital role in ensuring the safety and well-being of our clients' children. Our ideal candidate has a proven track record of providing top-notch care and is comfortable...
-
Customer Specialist
2 weeks ago
Ann Arbor, United States Cayman Full timeHeadquartered in Ann Arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog that is constantly growing to meet the needs of our clients. Additionally, we provide service programs that include comprehensive solutions to drive clients' projects...
-
Customer Specialist
1 week ago
Ann Arbor, United States Cayman Full timeHeadquartered in Ann Arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog that is constantly growing to meet the needs of our clients. Additionally, we provide service programs that include comprehensive solutions to drive clients' projects...
-
Customer Care Associate
4 weeks ago
Ann Arbor, United States Binson's Home Health Care Centers Full timeAs an industry-leading health care organization, our mission is to provide our communities with "Better Products, Better Services, Better Lives." We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today! WHAT WE'RE LOOKING FOR: Previous experience in retail,...
-
Customer Service Specialist
6 days ago
Ann Arbor, Michigan, United States Holiday Companies Full timeHoliday Stationstores is a leading retailer that values its employees. As a Customer Service Specialist, you'll play a critical role in delivering outstanding customer experiences. Your duties will include:Key ResponsibilitiesProvide Exceptional Customer ServiceWe're committed to providing top-notch customer service, and as a member of our team, you'll be...
-
Specialist, Customs
3 months ago
Ann Arbor, United States XPO Full timeWhat you’ll need to succeed as a Customs Specialist at XPOMinimum qualifications:1 year of related work experience Strong computer and typing skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:2 years of office experience dealing with corporate customers, or...
-
Customer Experience Specialist
6 months ago
Ann Arbor, United States British Swim School Full timeCustomer Experience Specialist Part Time Ann Arbor Benefits: + Free uniforms + Opportunity for advancement + Training & development A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. Compensation and Benefits (dependent on the...
-
Department Sales Associate
1 week ago
Ann Arbor, Michigan, United States Kroger - Milan Full time**Job Title:** Department Sales Associate - Customer Service Specialist**Location:** Kroger - Milan**Estimated Salary:** $43,000 - $63,000 per year**Job Description: About the Role:We are seeking a highly motivated and customer-focused Department Sales Associate - Customer Service Specialist to join our team at Kroger in Milan. As a key member of our sales...
-
Lead Automotive Technician Specialist
6 days ago
Ann Arbor, Michigan, United States Firestone Complete Auto Care Full timeJob Summary:A high-performing Lead Automotive Technician Specialist is required to lead a team of skilled technicians in diagnosing and repairing complex automotive systems. The successful candidate will have excellent technical expertise, leadership skills, and the ability to communicate effectively with customers and colleagues.About the Role:This exciting...
-
Medical Care Specialist
6 days ago
Ann Arbor, Michigan, United States Arbor Hospice Full timeJob Title: Medical Care SpecialistArbor Hospice is seeking a dedicated and compassionate Medical Care Specialist to join our team. As a key member of our healthcare staff, you will play a vital role in providing top-notch care to our patients and their families.Salary Range: $65,000 - $80,000 per year, depending on experience.About the Role:Provide...
-
Nursing Care Specialist
2 weeks ago
Ann Arbor, Michigan, United States Department of Veterans Affairs Full timeJob SummaryWe are seeking a skilled Nursing Care Specialist to join our team at the Department of Veterans Affairs. As a member of our healthcare team, you will provide direct patient care in various settings, including acute care units and community living centers. Your responsibilities will include assisting patients with activities of daily living,...
-
Order Fulfillment Specialist
3 weeks ago
Ann Arbor, Michigan, United States Outback Steakhouse Full timeAbout Outback SteakhouseOutback Steakhouse is a leading casual dining restaurant chain that offers an upscale yet casual atmosphere, serving high-quality steaks, seafood, and pasta dishes. We are currently seeking a skilled Order Fulfillment Specialist to join our team.Salary InformationWe offer a competitive salary of approximately $25,000 per year, based...
-
Patient Care Specialist
1 week ago
Ann Arbor, Michigan, United States University Of Michigan (The Regents @ Ann Arbor) Full timeJob SummaryWe are seeking a dedicated Patient Care Specialist to join our team at the University of Michigan. This role is responsible for providing high-quality patient care, ensuring comfort, and promoting recovery in a fast-paced healthcare environment.
-
Geriatric Care Specialist
7 days ago
Ann Arbor, Michigan, United States Trinity Health Corporation Full timeJob OverviewWe are seeking a skilled Geriatric Care Specialist to join our team in the 4 North Geriatric/Cardiac PCU at Trinity Health Ann Arbor. As a key member of our care team, you will provide direct patient care considering age-specific needs and cultural sensitivity.
-
Medical Care Specialist
22 hours ago
Ann Arbor, Michigan, United States Trinity Health Full timeOverviewWe are seeking a skilled Medical Care Specialist to join our team at Trinity Health in Ann Arbor and Livonia, Michigan. This full-time opportunity will provide the selected candidate with a challenging and rewarding role, collaborating with physicians and other healthcare professionals to deliver high-quality patient care.
-
Customer Care Associate
6 days ago
Ann Arbor, Michigan, United States XPO Logistics Full timeWe are seeking a customer care associate to join our dynamic team at XPO Logistics.Key Responsibilities:Manage customer relationships through active listening and empathetic responsesAnalyze customer needs and provide tailored solutionsDevelop strong working relationships with colleagues across departmentsStay up-to-date with industry trends and best...
-
Childcare Specialist with Flexible Schedule
3 weeks ago
Ann Arbor, Michigan, United States Kennedy Care Full timeCompany OverviewKennedy Care is a renowned provider of in-home childcare services, dedicated to delivering exceptional care to families in their area. With a strong commitment to excellence, we strive to create a safe and nurturing environment for children to thrive.Salary$16-$18.00 per hourJob DescriptionWe are seeking a compassionate Childcare Specialist...
-
Critical Care Nurse Specialist
2 weeks ago
Ann Arbor, Michigan, United States Gifted Healthcare Full timeGifted Healthcare is a leading travel nursing agency offering exclusive opportunities at premier healthcare facilities across the United States.Compensation PackageThe estimated weekly salary for this role is $2,416 - $2,685. As a Critical Care Nurse Specialist with Gifted Healthcare, you will receive a competitive pay package and enjoy benefits such as day...
-
Medical Care Specialist
3 weeks ago
Ann Arbor, Michigan, United States University Of Michigan (The Regents @ Ann Arbor) Full timeAt the University Of Michigan (The Regents @ Ann Arbor), we are seeking a skilled Medical Care Specialist to join our team. As a key member of our patient care staff, you will play a vital role in ensuring the well-being and comfort of our patients.About the JobThis is a 32-hour per week position, working days from 7:00am to 3:30pm, with every other weekend...