Office Manager

3 days ago

New City, United States KEE & Associates Consulting Group, LLC Full time

KEE & Associates Consulting Group, LLC offers expert HR services designed to help businesses and individuals achieve their goals. Specializing in talent acquisition, compliance, and employee management, we assist organizations in building strong teams and optimizing HR processes. We also support professionals with coaching and career development, ensuring both businesses and individuals reach their full potential.


Exciting Office Manager Opportunity at a Renowned Hair Salon in Rockland County


Are you an experienced administrative assistant or receptionist ready to step into a leadership role? Or perhaps you're a skilled office manager with an entrepreneurial mindset, a passion for social media marketing, and a commitment to supporting an organization with a meaningful mission? If so, this is a unique and exciting opportunity could be the perfect next step in your career


We are seeking seeking a highly motivated Office Manager to support a renowned hairstylist’s successful salon and a thriving non-profit organization. This dual-role position offers the chance to work in a dynamic, fast-paced environment, where you’ll contribute to the growth of the salon and the impactful mission of the non-profit.

The ideal candidate will be a proactive, self-driven individual with exceptional attention to detail, outstanding customer service skills, and the ability to manage multiple tasks simultaneously. If you're a quick learner with strong communication skills and a passion for working with people, we encourage you to apply. While salon experience is a plus, it is not required. What matters most is a positive attitude, strong organizational skills, and the ability to thrive in a client-focused environment.


Key Responsibilities:


  • Manage daily front desk operations: Check clients in and out, book appointments, and ensure smooth day-to-day operations.
  • Address client inquiries, concerns, and complaints: Resolve issues promptly and professionally to ensure a positive client experience.
  • Assist in achieving monthly product sales goals: Recommend products and services for upselling when appropriate.
  • Prepare monthly reports: Track salon performance, sales, inventory, and key business metrics.
  • Process payroll: Ensure accuracy and timeliness in all administrative tasks.
  • Provide administrative support to the CEO: Assist with scheduling, correspondence, and other essential tasks.
  • Manage stylist schedules: Ensure optimal appointment bookings and maximize stylist productivity.
  • Oversee facility management: Order supplies, maintain cleanliness, and resolve facility-related issues.
  • Identify areas for operational improvements: Collaborate with leadership to implement solutions for enhanced efficiency and client satisfaction.
  • Create and manage salon content: Develop and schedule social media posts, promotions, and other digital content to enhance the salon’s online presence.
  • Support marketing and community engagement: Help with campaigns to boost brand awareness and foster client loyalty.


Qualifications:


  • Excellent written and verbal communication skills.
  • Strong knowledge of front desk operations: Experience with scheduling, client management, and general office duties.
  • Exceptional phone etiquette and communication abilities.
  • Strong attention to detail and organizational skills are essential.
  • Experience in content creation: Social media editing, posting, and promotions is a plus.
  • Ability to manage multiple tasks and meet deadlines efficiently.
  • Ability to handle marketing duties, including social media campaigns, content creation, and client engagement.
  • Problem-solving skills, with the ability to handle challenging situations calmly and professionally.
  • A passion for delivering exceptional customer service in a hospitality-focused environment.
  • Previous experience in a salon or similar environment is a bonus, but not required.


Work Hours:


  • Full-Time: 40 hours per week
  • Wednesday to Saturday: 9:30 AM to 9:00 PM (Please note, these hours are fixed and non-negotiable.)


Compensation:


  • $22 to $24 per hour, with potential for performance-based increases and commissions from product sales and services.


Benefits:


  • 401(k)
  • Free parking
  • Health insurance
  • Paid time off
  • Training and development opportunities


If you're a proactive, detail-oriented professional who thrives in a customer-focused role and is ready to contribute to the success of a well-established salon and a meaningful non-profit, we’d love to hear from you Apply today to join a dynamic, fast-growing team


KEE & Associates Consulting Group, LLC is an Equal Opportunity Employer and does not discriminate based on race, color, national origin, sex, gender identity, sexual orientation, age, disability, religion, pregnancy, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law.

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