Express Lane Service Advisor

2 months ago


Houston, United States Helfman Dodge Chrysler Jeep Ram Full time

Express Lane Service Advisor

Helfman Dodge Chrysler Jeep Ram is looking for experienced Service Advisors to join their industry leading service team 

  Start your career with Helfman Dodge Chrysler Jeep Ram today

Job Responsibilities:

  • Consult and interpret customer needs for the mechanics  
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers’ problems and arrange for appropriate service
  • Prioritize required services and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times

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