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Service Manager
4 months ago
As Service Manager at our client you will be responsible for redeeming service gross profit objectives, managing operations organization, and maintaining a customer base. You will work with the customer and maintain the HVAC and electrical systems as contractually obligated. In addition, you will work with a crew and subs to manage a book of business as well as manage work profitably and maintain required paperwork including weekly reporting.
This position will include:
- Designing, estimating, and proposing new service projects and upgrading of existing agreements.
- Redeem planned gross profit through management of subordinate organization
- Delegate and organize work of others by job description and procedures; help subordinates to agree on objectives.
- Effectively audit and document the performance of subordinates and follow-up.
- Provide job site visits to inspect equipment and equipment rooms to ensure quality performance.
- Instruct, direct, and monitor subordinates in providing materials, directions, tools, and logistical support to the field to maximize output/man-hour.
- Develop and implement programs to improve the skills of individuals and subordinates as a group.
- Ensure technical capabilities for field force are consistent.
- Forecast workforce, manpower, organizational changes, and vehicle requirements.
Requirements:
- At least 3-5 years of HVAC experience as a Service Manager, or Operations Manager.
- 2-3 years in commercial, educational, governmental, or industrial facilities is preferred.
- Strong leadership experience and interpersonal skills