Desktop Support Specialist
4 weeks ago
Desktop Support
They need someone with excellent customer facing skills and who is reliable and professional.
They use an opensource ticketing system, called OTRS. They don't need to know this specific system. They are supporting ~750-800 employees mostly in the Boston and DC offices (but they also have 6 other small offices to support as well). They use remote desktop to support those not in same office.
Must Haves:
* 1-3+ years of experience of end-user support experience. Would prefer someone that can add value from day 1. He will accept a recent college graduate in Computer Science or a related field.
* Experience with Windows 10 (prefers some MAC experience if possible)
* Experience with Microsoft Office 365
*Experience creating workstation images.
*Some Active Directory
*Experience deploying Windows patches and security fixes.
*Some AV experience (support conference rooms)
*Associate’s degree or its equivalent is required
* Strong customer service skills, and communication (verbal and written)
-
Desktop Support Specialist
2 weeks ago
Boston, United States Indotronix International Corporation Full timeTitle: Desktop Support Specialist Location: 1 Marina Park Drive, Boston, MA 02210 12 Months contract RESPONSIBILITIES: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. • Documents, maintains, upgrades or replaces software systems. • Supports and maintains user account information including...
-
Desktop Support Specialist
3 weeks ago
Boston, United States Planet Technology Full timeDesktop Support SpecialistMust haves:* 2+ years of Helpdesk Support* Windows OS and/or MAC OSX experience* PC and MAC hardware experience* Audio Video* Microsoft O365* Imaging* Knowledge of ticketing systems - how to respond to ticket* Strong Phone support* Strong Customer Service skills* ON TIME and Reliable
-
Desktop Support Specialist
4 days ago
Boston, United States Franklin Fitch Full timeDesktop Analyst| Boston | $75,000 | Law & Professional ServicesAre you looking to join a leading global US Law firm undergoing a digital renovation?Are you hoping to find a role with crystal clear progression pathways?You will be working with an established client, undergoing expansion with a new state-of-the-art office about to open, meaning great potential...
-
Desktop Support Specialist
5 days ago
Boston, United States Franklin Fitch Full timeDesktop Analyst| Boston | $75,000 | Law & Professional ServicesAre you looking to join a leading global US Law firm undergoing a digital renovation?Are you hoping to find a role with crystal clear progression pathways?You will be working with an established client, undergoing expansion with a new state-of-the-art office about to open, meaning great potential...
-
Desktop Support Specialist
4 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeThank you for your interest in careers at EBNHCEverywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
-
Desktop Support Analyst
5 days ago
Boston, United States Planet Technology USA Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLYDesktop Analyst* Hands-on, in-person support assisting with troubleshooting - must be able to work independently* Will be supporting 650 users - they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time* Primarily PC's but may have to help a few standalone people...
-
Desktop Support Analyst
2 days ago
Boston, United States Planet Technology USA Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLY Desktop Analyst * Hands-on, in-person support assisting with troubleshooting must be able to work independently * Will be supporting 650 users they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time * Primarily PCs but may have to help a few standalone people with...
-
Desktop Support Analyst
6 days ago
Boston, United States Planet Technology Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLYDesktop Analyst* Hands-on, in-person support assisting with troubleshooting – must be able to work independently* Will be supporting 650 users – they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time* Primarily PC’s but may have to help a few standalone...
-
Desktop Support Analyst
6 days ago
Boston, United States Planet Technology Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLYDesktop Analyst* Hands-on, in-person support assisting with troubleshooting – must be able to work independently* Will be supporting 650 users – they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time* Primarily PC’s but may have to help a few standalone...
-
Desktop Support Analyst
6 days ago
Boston, United States Planet Technology Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLYDesktop Analyst* Hands-on, in-person support assisting with troubleshooting – must be able to work independently* Will be supporting 650 users – they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time* Primarily PC’s but may have to help a few standalone...
-
Desktop Support Technician
2 weeks ago
Boston, United States F2Onsite Full timeJob DescriptionJob DescriptionHelp Desk/Desktop Support Technician - Boston, MA - Temp to Perm Opportunity Monday-Friday – 40 hours per week 4 month temp to perm opportunityOn call rotation Qualifications and Education Requirements2 years+ experience as a help desk technician or other customer support role as well as working in a Windows/Mac...
-
Desktop Support Consultant
1 week ago
Boston, United States Flexion Full timeJob Description Flexion Inc. a Madison, WI based IT Consulting and Services firm is looking for a Desktop Support Consultant to work on a long-term consulting project. The client for this position is based in downtown Boston and the work will be performed from this location. The most efficient way to reach our recruiting team is to submit your resume...
-
Desktop Support Consultant
2 weeks ago
Boston, United States Flexion Full timeJob Description Flexion Inc. a Madison, WI based IT Consulting and Services firm is looking for a Desktop Support Consultant to work on a long-term consulting project. The client for this position is based in downtown Boston and the work will be performed from this location. The most efficient way to reach our recruiting team is to submit your resume...
-
Technology Support Specialist II
3 days ago
Boston, United States Latham & Watkins Full timeTechnology Support Specialist II Tracking Code 5675 Job Description Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Technology Support Specialist II to join our dynamic team in Boston. **About Latham & Watkins**Latham & Watkins is a global law firm consistently ranked among the top firms in the world....
-
Technical Support Specialist
3 weeks ago
Boston, United States Planet Technology Full timeHelpdesk Specialist- Tier 2Onsite in Boston, Contract- Potential for extension and/or conversionPreferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support Must Haves:1-3+ years of experience of end-user support experience or recent college graduate in Computer Science or a related fieldExperience with Windows 10...
-
Technical Support Specialist
6 days ago
Boston, United States Planet Technology Full timeHelpdesk Specialist- Tier 2Onsite in Boston, Contract- Potential for extension and/or conversionPreferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support Must Haves:1-3+ years of experience of end-user support experience or recent college graduate in Computer Science or a related fieldExperience with Windows 10...
-
Technical Support Specialist
3 weeks ago
Boston, United States Planet Technology Full timeHelpdesk Specialist- Tier 2Onsite in Boston, Contract- Potential for extension and/or conversionPreferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support Must Haves:1-3+ years of experience of end-user support experience or recent college graduate in Computer Science or a related fieldExperience with Windows 10...
-
Technical Support Specialist
2 weeks ago
Boston, United States Stax Inc Full timeOverview Stax is seeking a Technical Support Specialist to work in our Boston office on a Temporary Contract. This is an onsite position. We are looking for people who are passionate about technology, learning, and finding solutions to the hardest challenges businesses face today. This role requires a combination of technical skills, customer service, and a...
-
Desktop Support Officer
3 weeks ago
Boston, United States Axiom Technologies Full timeAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...
-
IT Support Specialist
2 weeks ago
Boston, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job DescriptionIT Support Specialist This is a contract opportunity for Year Up Alumni. This is an in person opportunity. About this Position We...