Learning and Development Specialist
4 weeks ago
Role Mandate:
The main function of an L&D Development Specialist is to provide necessary support, including needs assessment, design, development and delivery of learning initiatives. The typical L&D Development specialist will guide the development of all training practices.
Candidate Value Proposition:
This individual will be joining the Global Ops Vendor Learning Team – a learning organization responsible for ensuring our scaled vendor workforce has the knowledge and skills to perform their job responsibilities. The ideal candidate will support the end-to-end process for delivering learning and performance support solutions to our scaled workforce, with a heavy emphasis on content development. The Global Ops Vendor Learning Team is supportive, collaborative, and is pioneering an evolution away from traditional classroom training and into delivering solutions that leverage AI and are embedded in the flow of work.
Role Responsibilities (including, but not limited to):
Design and develop effective and engaging learning and performance solutions leveraging learning science and instructional design principles. (This will include contentthat may or may not violate our Community Standards. A full list can be viewed on the Client Community Standards page.
Use a performance support first mindset to conduct a learning needs analysis and prescribe the appropriate learning and / or performance support solutions to closeperformance gaps
Collaborate with Subject Matter Experts (SMEs) and other stakeholders to discover and analyze learning content and data Develop multi-modal learning and performance support materials, including synchronous remote learning methodologies, blended classroom learning, interactive e-learning modules, performance support, videos & voice-overs, animations, infographics, and facilitator guides. Must be able to develop eLearning in LCMS (Learning Center
Management System)
Design and develop L1 - L4 assessments to measure the success of learning programs and performance support tools Deliver and facilitate pilots and train-the-trainer sessions Collaborate with other team members and subject matter experts (SMEs) to support various learning program and project initiatives Maintain existing curriculum and knowledge basesPerformance Measurement:
Performance will be measured on speed and accuracy, problem-solving and creativity (identify ways to improve or identify creative solutions when presented with problems), and deadlines. Compliant utilization of the LCMS – specific templates to boost reusability of content; the individual will be building according to this architecture.
Must-Have Skills:
5+ years of experience in a corporate setting Expertise in end-to-end instructional design Experience with a variety of creating learning modalities (have they done job aids, experience with formal training development tools) Experience with authoring in formal e-learning tools (will be developing content in LCMS) Portfolio is mandatoryNice-to-Have Skills:
Experience with creating workflow learning and performance support solutions Graphic design skills Experience with end-to-end project management Former Client experience Any advance coding or technical skills and experience in building in the backendSoft Skills
Strong verbal and written communication (need to reach out to SMEs inside and outside of the team to obtain information to get data effectively to incorporate in content development process) Strong collaboration skills Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines Proactive Ability to work autonomously Flexible (lots of change)Educational Background:
Bachelor's degree required- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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