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Patient Access Liaison

2 months ago

Alhambra, United States Rose International Full time

Must Haves:

High School Diploma

Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.

Demonstrated interpersonal skills.

Ability to multitask.

Excellent verbal and written communication skills.

Preferred:

Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.

Associate or bachelor’s degree in healthcare, business or operations field strongly preferred.

Description:

Serves as primary point of contact for access to Client.

Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.

Responds to basic inquires and refers other inquires to appropriate medical personnel.

Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.

The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.

The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.

Work hours: Candidates must be open 7am-7pm staggered shifts, possible weekends, candidates Must be able to work OT.

Parking: Paid by candidate

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).