Loss Recovery Specialist I

2 months ago

Irving, United States AutoNation Full time

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

This position will be responsible for debt collection of previously charged off customer accounts following vehicle repossession and/or other loss-related activity. The successful candidate will possess superior negotiating ability to work out repayment plans, or negotiating settlements when it is in the best interest of the company. This position also requires skip-tracing skills in order to locate assets for potential legal action against the debtor.

This individual will interact with the Legal Administrator when necessary to locate assets for post-judgement writs of garnishment or levy. This position will also have some interaction with the Bankruptcy Administrator and other members of the Loss Recovery team. The individual will provide regular updates to the Loss Recovery Supervisor on incoming recovery dollars for accurate reporting to upper management.

The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with CIG Financial policies and procedures and all state and federal regulations.

This position requires working a variable schedule, which may include late evenings and occasional weekends, as directed by management. This position is eligible for a monthly bonus, based upon the individual’s ability to meet a minimum goal target set by management.

  • Meet or exceed daily production standards by working an assigned queue of charged off accounts, contacting debtors or attempting to locate debtors.
  • Review new charge off accounts for appropriate action, determining whether deficiency collection efforts or legal pursuit are the most viable strategy.
  • Utilize skip-tracing skills to locate post-judgement debtors in order to execute writs of garnishment and/or bank levy.
  • Follow up with debtors on scheduled repayment plans to ensure consistent recoveries.
  • Within established guidelines, negotiate settlement arrangements with debtors in order to maximize potential recoveries. 

Essential Knowledge, Skills and Licenses

  • Excellent verbal and written communications skills.
  • Ability to organize various tasks and prioritize workloads while managing to deadlines.
  • Superior customer service and negotiation skills.
  • Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act.
  • Superior skip-tracing skills, and be familiar with standard skip-tracing tools.
  • Self-motivated, comfortable working independently, with strong attention to detail.
  • Bi-lingual in English and Spanish is preferred.

Education and/or Experience

  • High school degree or GED is required.
  • Minimum three years previous experience in the consumer financial services industry is required, and automobile financing experience is preferred.
  • Minimum two years previous experience in bad debt/charge off collections is required.



Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

  • Exclusive RX Pet program offering discounts on medications

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

  • Auto Finance Recovery Specialist

    4 weeks ago

    Irving, Texas, United States CornerStone Staffing Full time

    CornerStone Staffing is seeking a highly skilled Auto Finance Recovery Specialist to join a dynamic auto finance company in the vibrant Las Colinas area. As a key member of the team, you will play a crucial role in minimizing financial losses associated with auto loans and leases.Key Responsibilities:Initiate outbound calls to customers with delinquent auto...

  • Mortgage Recovery Specialist

    1 month ago

    Irving, Texas, United States U.S. Bank Full time

    Job Description:At U.S. Bank, we're committed to helping our customers and businesses make better financial decisions. As a Mortgage Recovery Specialist, you'll play a crucial role in this effort by collecting payments on assigned delinquent accounts. Your responsibilities will include reviewing documentation, contacting customers by phone and/or written...

  • Mortgage Recovery Specialist

    4 weeks ago

    Irving, Texas, United States U.S. Bank Full time

    Job DescriptionAt U.S. Bank, we're dedicated to helping our customers and businesses make informed financial decisions. As a Mortgage Recovery Specialist, you'll play a crucial role in our collections process, working to recover payments on delinquent accounts. Your primary responsibility will be to review documentation, contact customers by phone and/or...

  • Loss Mitigation Specialist

    3 weeks ago

    Irving, United States CornerStone Staffing Full time

    CornerStone Staffing has an exciting opportunity for a BILINGUAL Loss Mitigation Specialist to join a dynamic auto finance company in the vibrant Las Colinas area. If you have a keen eye for detail, previous collections experience, and are fluent in both English and Spanish, we invite you to apply today! JOB TITLE: BILINGUAL Loss Mitigation Specialist...

  • Loss Mitigation Specialist

    3 weeks ago

    Irving, United States CornerStone Staffing Full time

    Job DescriptionJob DescriptionCornerStone Staffing has an exciting opportunity for a BILINGUAL Loss Mitigation Specialist to join a dynamic auto finance company in the vibrant Las Colinas area.If you have a keen eye for detail, previous collections experience, and are fluent in both English and Spanish, we invite you to apply today!JOB TITLE: BILINGUAL Loss...

  • BILINGUAL Loss Mitigation Specialist

    3 months ago

    Irving, United States CornerStone Staffing Full time

    CornerStone Staffing has an exciting opportunity for a BILINGUAL Loss Mitigation Specialist to join a dynamic auto finance company in the vibrant Las Colinas area. If you have a keen eye for detail, previous collections experience, and are fluent in both English and Spanish, we invite you to apply today! JOB TITLE: BILINGUAL Loss Mitigation Specialist...

  • Loss Mitigation Specialist

    4 weeks ago

    Irving, TX, United States CornerStone Staffing Full time

    CornerStone Staffing has an exciting opportunity for a BILINGUAL Loss Mitigation Specialist to join a dynamic auto finance company in the vibrant Las Colinas area.If you have a keen eye for detail, previous collections experience, and are fluent in both English and Spanish, we invite you to apply today!JOB TITLE: BILINGUAL Loss Mitigation Specialist...

  • Bilingual Auto Repossession Specialist

    4 weeks ago

    Irving, Texas, United States CornerStone Staffing Full time

    Auto Repossession Specialist OpportunityWe are seeking a highly skilled Auto Repossession Specialist to join our team at CornerStone Staffing. As a Bilingual Auto Repossession Specialist, you will play a crucial role in the recovery process, utilizing your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed...

  • Loss Prevention Officer

    1 month ago

    Irving, United States Marriott International Inc Full time

    Additional Information Job Number24169271 Job CategoryLoss Prevention & Security LocationThe Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States, 75038VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Patrol all areas of the property; assist guests with room access....

  • Bilingual Auto Repossession Specialist

    5 days ago

    Irving, Texas, United States CornerStone Staffing Full time

    Job DescriptionAs a Bilingual Auto Repossession Specialist, you will play a key role in the recovery team by utilizing your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed vehicles.Review and manage active skip cases, utilizing skip tracing techniques to gather information that assists repossession agents in...

  • Home Retention Specialist I

    4 weeks ago

    Irving, United States Pentagon Federal Credit Union Full time

    PenFed is hiring a (Hybrid) Home Retention Specialist I at our Irving, Texas service center. The Home Retention Specialist will be responsible for daily mortgage collection efforts. Specialists will communicate with members in pursuit of delinquency Specialist, Retention, Banking, Healthcare, Payment, Mortgage

  • Bilingual Auto Repossession Specialist

    1 month ago

    Irving, United States CornerStone Staffing Full time

    Join Our Team as a Bilingual Auto Repossession Specialist! Immediate Opening in Irving, TX! Are you fluent in English and Spanish with experience in collections or loss mitigation? We have an exciting opportunity with a reputable auto lender offering a hybrid work schedule and competitive pay! Job Title: Bilingual Auto Repossession Specialist Location:...

  • Bilingual Auto Repossession Specialist

    4 weeks ago

    Irving, Texas, United States CornerStone Staffing Full time

    Job Title: Bilingual Auto Repossession SpecialistCornerStone Staffing is seeking a highly skilled Bilingual Auto Repossession Specialist to join our team. As a key member of our recovery team, you will utilize your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed vehicles.Review and manage active skip cases,...

  • Bilingual Auto Repossession Specialist

    3 weeks ago

    Irving, Texas, United States CornerStone Staffing Full time

    Job SummaryWe are seeking a highly skilled Bilingual Auto Repossession Specialist to join our team. As a key member of our recovery team, you will utilize your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed vehicles.Review and manage active skip cases, utilizing skip tracing techniques to gather information...

  • Loss Prevention Officer

    1 month ago

    Irving, Texas, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Loss Prevention Officer to join our team at Marriott International Inc. This role is responsible for ensuring the security and safety of our guests and employees, as well as preventing loss and damage to our property.Key ResponsibilitiesPatrol all areas of the property to prevent and detect crimeAssist guests with room...

  • Symantec Data Loss Prevention Security Specialist

    4 weeks ago

    Irving, Texas, United States Motion Recruitment Full time

    Long-term Contract OpportunityMotion Recruitment is seeking a highly skilled Data Loss Prevention Engineer to join our client's team in Phoenix, AZ (Hybrid). This is a long-term contract opportunity with competitive benefits.About the RoleThe Enterprise Data Loss Prevention (EDLP) Solutions team is a key part of our client's mission to prevent inappropriate...

  • Bilingual Auto Repossession Specialist

    4 weeks ago

    Irving, Texas, United States CornerStone Staffing Full time

    Recovery Agent OpportunityWe are seeking a skilled Recovery Agent to join our team in Irving, TX. As a bilingual professional, you will play a crucial role in locating and recovering vehicles for our clients.Key Responsibilities:Manage OFR accounts and repossessed vehicles.Review and manage active skip cases, utilizing skip tracing techniques to gather...

  • Technical Support Specialist II

    1 month ago

    Irving, Texas, United States Irving ISD Full time

    Job Summary:Irving ISD is seeking a highly skilled Technical Support Specialist II to join our team. As a key member of our Service Desk, you will provide exceptional support and guidance to our users, ensuring seamless access to our district-approved applications and resources.Key Responsibilities:Provide direction and support to Service Desk I personnel as...

  • Loan Counselor I

    4 weeks ago

    Irving, Texas, United States AutoNation Full time

    Delinquent Account Resolution SpecialistAutoNation is a leading automotive retailer in the United States, offering innovative products and exceptional services to empower our customers to make informed decisions. Our network of dealerships nationwide is strengthened by a recognized brand, providing a wide variety of new and used vehicles, customer financing,...

  • Bilingual Auto Repossession Specialist

    4 weeks ago

    Irving, TX, United States CornerStone Staffing Full time

    Join Our Team as a Bilingual Auto Repossession Specialist! Immediate Opening in Irving, TX!Are you fluent in English and Spanish with experience in collections or loss mitigation? We have an exciting opportunity with a reputable auto lender offering a hybrid work schedule and competitive pay!Job Title: Bilingual Auto Repossession SpecialistLocation: Irving,...