Craft Skills Operations Manager

4 weeks ago


Mountain View, United States Rose International Full time

This is a hybrid role in Mountain View, CA, want someone who can come onsite 2-3 days/week

Required Skills:

Experience with Craft Skills, Talent Development, or Competency Development.

7+ years of experience in operations management or talent development, preferably in a marketing or related field.

Strong understanding of operational best practices and resource management.

Excellent project management skills, with the ability to manage multiple projects simultaneously.

Analytical approach with the ability to interpret data and make data-driven decisions.

Exceptional communication and interpersonal skills.

Creative thinker with the ability to generate innovative operational strategies.

Proficiency in operational management tools and systems

Description:

We are seeking an experienced Craft Skills Operations Manager to join our Learning & Craft Development team. The ideal candidate will be responsible for managing and optimizing operations related to craft skills development, ensuring alignment with business goals and values. You will collaborate with cross-functional teams in Marketing, Communications, People & Places (HR), and t4i (IT), to drive operational excellence. If you are a results-driven professional with a passion for innovation and customer success, we want to hear from you

Job Responsibilities:

Support planning and execution of key L&D programs: Oversee event and experience recruitment, manage event communications, and handle event/experience logistics.

Manage learning tech stack: Oversee the implementation and management of learning technologies, providing recommendations on how to scale efficiently.

Learning analytics: Evaluate and analyze learning experience effectiveness and support the measurement of craft skill adoption in collaboration with the Craft Skill Development team. Share and execute actionable improvement, optimization, and best practice recommendations. Provide regular reports and insights to stakeholders.

Maintain learning content updates on Craft Skills catalog: Ensure the catalog is up-to-date with the latest content and resources.

Foster a culture of innovation, creativity, and continuous improvement: Within the operations team.

Build and maintain strong relationships: With internal and external partners, agencies, and vendors.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).



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