Temporary Internal IT Support Technician
2 weeks ago
Job Title: Temporary Internal IT Support Technician (6-Month Contract)
Location: Brooklyn, New York
Position Overview: We are seeking a skilled and adaptable Temporary Internal IT Support Technician to join our client's team in Brooklyn for a 6-month contract period. This role will involve providing comprehensive IT support, including computer installation, diagnostics, upgrades, printer setup, and phone system configuration. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to deliver exceptional service to our client's employees.
Responsibilities:
Computer Installation and Setup:
- Install and configure desktops, laptops, and peripherals for new employees.
- Ensure all computers are set up with required software and network connectivity.
- Provide basic training to users on computer usage and software applications.
Diagnostic and Repair:
- Perform diagnostics to identify and resolve hardware and software issues.
- Troubleshoot technical problems reported by employees and provide timely resolutions.
- Replace faulty hardware components and reinstall software as needed.
Upgrades and Maintenance:
- Conduct hardware and software upgrades for existing computers.
- Perform routine maintenance tasks to optimize the performance of IT equipment.
- Maintain accurate records of hardware inventory and software licenses.
Printer Setup and Maintenance:
- Install, configure, and troubleshoot printers and printing devices.
- Address printing issues reported by users and perform necessary repairs.
- Coordinate with vendors for printer maintenance and supply replenishment.
Phone System Setup and Support:
- Configure and deploy phone systems and VoIP services for employees.
- Provide technical support for phone system users and troubleshoot issues.
- Assist with the setup and integration of mobile devices for business use.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field preferred.
- Proven experience in IT support or a similar role, preferably in a corporate environment.
- Strong knowledge of computer hardware, operating systems, and office software.
- Excellent troubleshooting skills with the ability to diagnose and resolve technical issues.
- Effective communication skills and the ability to interact professionally with diverse stakeholders.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
Preferred Skills:
- Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent.
- Familiarity with network protocols, TCP/IP, DNS, DHCP, etc.
- Experience with Active Directory, Microsoft Exchange, and other enterprise-level systems.
- Knowledge of cybersecurity best practices and data protection principles.
Benefits: [Specify any benefits applicable to temporary employees, such as hourly compensation, access to company facilities, etc.]
This is an excellent opportunity to support our client's internal IT operations and contribute to the smooth functioning of their business in Brooklyn. If you are a proactive IT professional with a passion for problem-solving, we encourage you to apply for this temporary position.
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