IT Support Technician
2 weeks ago
Position: IT Support Technician
Location: New York (Monday – Thursday)
A major entertainment company has an opportunity available for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with N-Tech Operations and Support Specialists to provide world-class support to their workforce. Responsibilities include provisioning computers, deploying hardware, workstation and desk setups, supply/inventory support, assisting with conference room technology, and other operational support for end-user issues and requests.
Roles and Responsibilities: Below is a list of responsibilities that the contractor position will require during the length of their contract.
● Primary role is to assist on site with N-Tech Operations and Support team with operational and secondary support requests
● Retrieval and disposal of hardware equipment through existing e-cycle program
● Termination technology recovery procedures
● Perform room to room technical sweeps and basic troubleshooting of conference room and general audio-visual equipment around campus
● System preparation of computers ranging from macOS, Windows 11, Linux, ChromeOS and as well as mobile devices on iOS and Android.
● Deployment of corresponding computer hardware, including on-site as well as preparation for shipment to remote locations.
● Partner with the N-Tech IT team to improve overall user experience by helping to implement new/updated workflows.
● Remote support through N-Tech channels.
● Application Access.
● Telecom support and deployment.
● Support for onboarding and new hire processes.
● Onsite AV events support.
● Basic training in Google Apps.
● Swing space support.
● Mobile device support.
● Printer Support.
● Other technical duties as assigned.
● Large format and/or media display support.
● Other technical duties as assigned.
Skill Requirement:
● Excellent Communication, interpersonal, and presentation skills.
● Experience troubleshooting productivity software including Google Workspace applications such as Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, as well as Microsoft Office and Adobe Creative Cloud desktop application suites.
● Experience troubleshooting conference room technology including Google Meet, Chromebox for Meetings.
● Experience hardware support for Windows/Apple/Chrome/Linux.
● IT or desktop support with a focus on the customer-facing experience .
● Preferred executive support experience.
● Fundamentals in networking protocols and troubleshooting.
● Experience supporting mobile devices including Android and iOS devices.
● Experience supporting copiers and consumer printers.
● Working knowledge with a ticketing systems environment.
● Knowledge of best practices around data security.
● Working knowledge with software, asset, and endpoint management tools (i.e. Jamf, Chef, Munki, Intune, Bitfit).
● Working knowledge of audio/visual events technologies and support.
-
Desktop Support Manager
1 week ago
New York, United States IT Accel Full timeJob DescriptionJob DescriptionDesktop Support ManagerOn site NYC Responsibilities:Lead and mentor a team of desktop support technicians, providing guidance, training, and support to ensure optimal performance and development.Provide hands-on desktop support for hardware, software, and network-related issues, ensuring timely resolution and minimal disruption...
-
Senior Desktop Support, IT Support Technician
3 weeks ago
New York, United States Sirius XM Holdings Inc. Full timeThe Senior Desktop Support, IT Support Technician is responsible for the day-to-day technical support for all SiriusXM end user hardware and software needs, including employees, contractors and qualified vendors. This covers support of all SiriusXM b Support Technician, IT, Desktop Support, Support, Technician, Technical Support, Technology
-
IT Support Specialist
2 weeks ago
New York, United States ProTek IT Solutions Full timeWe are a IT Managed Service Provider seeking a skilled IT Support Specialist. Our clients are small to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some onsite client visits are occasionally required. We service hundreds of businesses, all with varying needs. From help desk to server setups and management,...
-
IT Support Technician
1 day ago
New York, United States Touro University New York Full timeOverview: IITS support technicians provide both on-premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices **Responsibilities**: - Provides the faculty and staff support for computer hardware, software, and networking, in response to trouble tickets. - Participates in local and global IITS...
-
IS Support Technician
1 month ago
New York, United States Velocity Search Group Inc Full timeOur client, a professional services company located in Battery Park, NY is seeking an IT Support Technician. The IS Support Technician provides second level support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for...
-
Desktop Support Technician
2 weeks ago
New York, United States ITACCEL Full timeDesktop Support Technician NYC - 3 days on site We are seeking a skilled and customer-facing Desktop Support Technician with a focused on White Glove support to join our team. In this role, you will be responsible for providing top-tier technical support to our clients, ensuring their desktop environments are operating efficiently and effectively. As a...
-
Desktop Support Technician
2 weeks ago
New York, United States Insight Global Full timeMust-Haves: 4-6 years of experience in an IT support role, with some of that experience on a large support team in a large enterprise setting Strong background in basic PC troubleshooting and repair, imaging and re-imaging, and hardware/software troubleshooting Experience with a ticketing system (ServiceNOW) Patient team player with ability to deliver great...
-
IT Support Technician
2 weeks ago
New York, United States GEM Technologies Full timeGEM Technologies is seeking an experienced IT Support Technician to join our growing team. As an MSP and technology consulting firm, we are committed to delivering top-of-the-line solutions to our clients. Now, we need an IT Support Technician who can help us take this commitment to the next level.In this role, you will work closely with our clients to...
-
IT Support Technician
2 weeks ago
New York, United States GEM Technologies Full timeJob DescriptionJob DescriptionGEM Technologies is seeking an experienced IT Support Technician to join our growing team. As an MSP and technology consulting firm, we are committed to delivering top-of-the-line solutions to our clients. Now, we need an IT Support Technician who can help us take this commitment to the next level.In this role, you will work...
-
IT Support Technician
2 weeks ago
New York, United States Cypress HCM Full timeJob DescriptionJob DescriptionIT Support Technician ContractorOur client is looking for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with the Technical Operations team and Support Specialists to provide world-class support to the internal workforce. Responsibilities include provisioning computers,...
-
Customer Support Technician
1 day ago
New York, United States Blackstone Talent Group Full timeSeeking a Customer Support Technician - IT I to join our Client's team. We are hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person serv IT, Support Technician, Technician, Support, Technical, Customer Service, Technology, Staffing
-
Audio Visual Support Technician
1 week ago
New York, United States Latitude, Inc. Full timeMain Points. Onsite position. Must Have Cisco WebEx experience. Bachelors degree in related field Cisco Video Conferencing Systems experience. On site in Financial District downtown Manhattan. We're looking for an Audio Visual Support Technician who Support Technician, Technician, Audio, Support, Technology, Staffing
-
Desktop Support Technician
3 days ago
New York, United States Maternal Fetal Medicine Associates Full timeAbout the Organization Maternal Fetal Medicine Associates, and its affiliate, Carnegie Imaging for Women is a prestigious growing medical practice located on the Upper East Side. From pre-conception counseling through delivery and recovery; from leading edge diagnostic ultrasound services to the full range of gynecologic care including cervical cancer...
-
L2 Support Technician
2 weeks ago
New York, New York, United States The New School Full timeL2 Technician is a support position in the Information Technology department responsible for dedicated on-site and remote technical support for the New School community. L2 Technicians are customer-facing and must utilize effective customer service and communication skills to troubleshoot and resolve various technical issues. This is a union position...
-
Deskside Support Technician
1 week ago
New York, United States TekWissen LLC Full timeJob DescriptionJob DescriptionPosition: Deskside Support TechnicianLocation: 1285 Avenue of the Americas, New York, New York 10019Duration: 12 MonthsJob Type: ContractWork Type: Non-DrivingImportant Notes:This is a 12 months W2 contract position and based on the performance there are possible contract extensions and contract to hire possibilities.This is an...
-
Field Support Technician
1 month ago
New York, United States Island Computer Products, Inc. Full time**ICP - Island Computer Products Inc. is a leading technology solutions systems integrator** **provider since 1989, committed to delivering cutting-edge integration solutions to our clients. We are seeking a dedicated Onsite Field Support Technician to join our team and contribute to our mission of providing exceptional integration and support services to...
-
Desktop Support Technician
2 weeks ago
New York, United States Rishabh RPO Full timeJob DescriptionJob DescriptionJob Title: Desktop Support Technician Location: New York, NY 10017 - OnsiteDuration: 6 months CTHRate: $41 HourlyDescription:**This is a desktop contractor that will need to be on-site 5 days a week to help with projects and other desktop support items.**NOTES From Manager:5 years Desktop Support ExperienceNot necessary finance...
-
Application Support Engineer
4 weeks ago
New York, United States Lincoln IT Full timeJob DescriptionJob DescriptionPOSITION OVERVIEW: Under the supervision of the Application Support Manager, the Application Specialist is part of a team responsible for the ongoing support of business applications, including Office 365, Box, Zoom, Adobe and OneDrive. The Application Engineer will become a technical resource on the supported applications and...
-
Information Technology Support Technician
2 weeks ago
New York, United States Agile Resources Inc Full timeWarehouse IT Support Technician Type: Contract-to-Hire Location: Onsite in Round Rock, TX Compensation: $18/hr - $20/hr Our client, a key player in the logistics and transportation space, is looking for a Warehouse IT Support Technician to join their team. In this role, you'll have the opportunity to learn and grow in your career! Here's what you'll be...
-
Desktop Support Technician
2 weeks ago
New York, United States firstPRO 360 Full timeStable and growing company has an immediate need for a Deskside Support Technician on a direct hire basis. In this role, you will work as a key IT Support person for a Regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's,...