Remote Executive Assistant

3 weeks ago

Chicago, United States Zirtual Full time
Zirtual is a work-life balanced company that offers clients experienced, educated remote executive assistants for their personal and professional needs. Our US-based Virtual Assistants (VA) strive to meet and exceed client needs and expectations.

The Virtual Assistant is a vital member of Zirtual. The VA is the main point of contact with clients and will work independently with the clients. The VA will receive support from their assigned Account Supervisor, who will assist the VA & client relationship with plan modifications, questions, feedback on quality, delegation issues, and more.

The VA will provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VA is responsible for being the main point of contact for their assigned clients, and being familiar with each client's needs and preferences. The VA must have consistent and proactive communication with clients and the Account Supervisors. Virtual Assistants are expected to be available for clients during business hours as agreed upon with each client, but around-the-clock availability is not expected. Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success.

Essential Duties And Responsibilities

Desired Skills and Attributes:
  • Clear, precise, proactive, and professional written and verbal communication skills
  • Ability to organize and effectively prioritize tasks
  • Ability to multi-task with various programs and learn new programs as required
  • Ability to commit to a minimum of one year with Zirtual
  • Must have meticulous attention to detail, along with the ability to comprehend difficult tasks
  • Capable of responding to stress in a fast-paced environment
  • Strong interpersonal skills and ability to quickly develop working relationships
  • Affable and enthusiastic attitude toward teamwork
  • Internet/Web and computer-savvy
  • Qualifications:
    • Associate's Degree, Bachelor's Degree, or a minimum of 5 years experience as an Executive Assistant to C-level executives
    • Minimum of 4 years of administrative experience
    • Preferred experience working with C-level executives
    • Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office
    • Proficiency with a task management program such as Trello or Asana
    • Preferred experience with a communication program such as Slack
    • Preferred experience with a CRM platform such as SalesForce, Hubspot, or Zoho
    • Preferred experience with an expense reporting program such as Quickbooks or Expensify
    • Preferred experience with a travel management program such as Concur
    • Preferred experience with a social media management program such as Hootsuite and Wordpress
    • Preferred experience with AI tools
    • Reliable Internet connection, computer, and phone
    • Typing ability of at least 50 WPM with accuracy
    • Available during business hours PST or EST Monday-Friday, unless otherwise agreed in writing with each client

Requirements

  • At least 4-5 years experience in a closing sales role
  • Demonstrated experience consistently meeting and exceeding quota
  • Experience managing the sales cycle across Hubspot or other CRMs
  • Hard-working and persistent, ensuring delivery of great and measurable results
  • Experience collaborating using remote tools like Slack/Zoom/Google Calendar
  • Ability to work independently and take initiative
  • Positive attitude and curious, consultative nature
  • Excellent communication skills

Benefits

Compensation

  • You will be compensated as a 1099 independent contractor. VA's are paid 47% of their client's monthly plans with monthly pay averaging $1500-$3800 per month depending on the client mix. After 6 months of tenure, VA's revenue split can increase to 50%

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