Inside Sales Representative

2 weeks ago


Pasadena, United States Insight Global Full time

A manufacturers' sales agent in the electrical utility industry is looking for an Inside Sales Representative to join their team. The agency is a local representative for manufacturers to sell their to electric utilities providers. They are the outsourced sales, engineering, and order management resource to the manufacturers they represent. Additionally, they provide utility customers personalized engineering services to align them with the manufacturers’ products.

The inside sales team provides a major asset to the company by offering critical support to the Outside Sales Engineers. This role is an exciting opportunity for a skilled individual to contribute to the company's team-focused organization. By working together with the Outside Sales Engineers, this position will ensure the success of our company, our customers, and principals to obtain their goals and bring forth continued success.

The inside sales team is responsible for maintaining current account productivity and organization: processing and managing quotes and orders, tracking ongoing projects, managing contacts within the CRM, handling bid submissions, data analysis, and providing general customer service tasks among other responsibilities.

Detailed Day to Day Details:

Spot Quotes:

  • Handle spot quotes that come into your email from a distributor. Provide pricing and lead time.
  • Follow up on all spot quotes.


Salesforce/Dropbox:

  • Add contacts to Salesforce
  • Review ongoing blanket contracts (should be in Salesforce). Confirm pricing frequency (monthly, quarterly, every 6 months, or yearly) and confirm new pricing has been sent to the distributor/customer.

Bids:

  • Handle bid submissions by organizing required documentation. Partner with outside sales for support on any technical questions.
  • Follow up on all bid submissions.

Data Analysis:

  • Review current POs


  • Customer Service/Transactional:
  • Utilize different manufacturer portals to get status updates on Purchase Orders
  • Material Returns - Handle MRAs (Material Return Authorizations) to manufacturers.

Must Haves:

  • 2+ years of Business sales experience
  • Experience with Microsoft Suite - Specifically Excel (xlookup, vlookup, pivot tables)
  • CRM Experience (Salesforce, SAP, Empower)
  • Strong Work Ethic: Organization, prioritization, communication

Plusses:

  • Bachelor's degree preferred
  • Electrical Utility Experience: electrical distributer, manufacturer, utility, pharmaceutical sales background is translatable


Benefits and Compensation:

$30-36/hour + Digressional Bonus


Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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