Inside Sales Rep

2 weeks ago

Pasadena, United States HURRICANE TOOL AND SUPPLY Full time
Job DescriptionJob Description

Hurricane Tool & Supply is looking for an Inside Sales Representative. This position will be responsible for providing exceptional customer service, purchasing, quoting, and processing orders.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned by management.

· Process sales orders, and maintain open and orders

· Provides sales support of Will Call and Counter Sales, and Outside Sales Reps

· Contact customer by phone and email concerning new orders, existing orders, sales returns, shipments and products

· Provide timely and accurate information to new and existing customers when requested

· Work closely with the Credit Department on establishing credit limits, and resolve disputes with customers

· Research vendors and suppliers to ascertain most cost-efficient source of supplies.

· Issue requests and select best source consistent with cost, quality and delivery requirements.

· Handle negotiations with vendors, as needed or requested by management, regarding price points of supplies.

· Complete purchase orders using our designated software. Performs data entry of purchase orders on computer for customers.

· Track backorders, arranges with vendors for delivery and notifies the department manager as to the expected delivery date.

· Expedite and reschedule as necessary to meet customers requirements.

· Research alternative suppliers for obsolete or long lead time parts.

· Authorizing payments and maintain receipts, records and inventories.

· Work with vendors to resolve purchase order issues.

Experience:

· Previous inside sales and purchasing with basic computer data entry experience

· Excel skills is a plus


Job Type: Full-time

Monday - Friday

8 am - 5 pm with an hour lunch

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