Service Desk Analyst

The IT Service Desk Analyst has primary accountability for troubleshooting technical issues reported by users and managing the organization's ticketing system. This involves diagnosing issues, researching potential solutions, and seeing them through to satisfactory completion. The Analyst provides in-office and remote support via phone, email and chat. They...

Typing speed of 35+ WPM Required. This will be an 80%remote/20% on-site evening shift schedule (Mon-Fri 4pm to 12am). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required service level time frame -...

Our Corporate team may not provide direct care, but we still touch people‘s lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical...

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology...

Why work for MJHS? : When you work with us you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal and holiday time that you won't find at our competitors. Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance...

Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Help Desk Analyst in New York, New York. In this role, you will be providing technical support, troubleshooting issues related to Android Development, Cisco Technologies, Citrix Technologies, and Mac Computers. This position is within the IT industry and will...

We are seeking a Service Desk Analyst to support and maintain our network infrastructure while providing technical support. This role involves network administration, end-user support, and cloud-based technology with a focus on Office 365. Responsibilities: Install, configure, and maintain network hardware and software. Monitor and troubleshoot network and...

Job Summary: The Service Desk Manager oversees the day-to-day operations of the IT service desk within a law firm environment. This role ensures the delivery of high-quality technical support services to attorneys, staff, and clients. The Service Desk Manager will lead a team of technicians, establish performance standards, and drive continuous improvement...

Job Summary: The Service Desk Manager oversees the day-to-day operations of the IT service desk within a law firm environment. This role ensures the delivery of high-quality technical support services to attorneys, staff, and clients. The Service Desk Manager will lead a team of technicians, establish performance standards, and drive continuous improvement...

Job OverviewWe are seeking a highly skilled IT Service Desk Analyst to join our team at Women In Need, Inc. in New York City.

Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a Help Desk Analyst I based in New York. This role is crucial in our industry and deals with the provision of deskside support, handling both PC and MAC systems in an academic-like environment. This role will require the successful candidate to be on-site 5 days a...

Job OverviewThe Trade Desk is a global technology company driven to create a better, more open internet for everyone through principled, intelligent advertising. With an unprecedented scale of over 1 trillion queries per day, our platform operates at the forefront of innovation. We value unique experiences and perspectives that each person brings to The...

Job Summary: We are looking for a highly skilled Technical Operations Analyst to join our team in New York. As an IT Executive Support Analyst, you will be responsible for providing excellent customer service, resolving technical issues, and performing user administration duties.">Responsibilities and Expectations:">">Deliver outstanding customer service in...

The Global Service Desk operates across multiple regions, providing a centralized point of contact for users and IT Service Management. Its primary functions include incident management, lifecycle management of service requests, and direct communication with users.ROLE PURPOSE:The role focuses on managing the Service Desk function to provide efficient first-...

The Global Service Desk operates across multiple regions, providing a centralized point of contact for users and IT Service Management. Its primary functions include incident management, lifecycle management of service requests, and direct communication with users.ROLE PURPOSE:The role focuses on managing the Service Desk function to provide efficient first-...

Job Summary: The Service Desk Manager oversees the day-to-day operations of the IT service desk within a law firm environment. This role ensures the delivery of high-quality technical support services to attorneys, staff, and clients. The Service Desk Manager will lead a team of technicians, establish performance standards, and drive continuous improvement...

Service Desk AnalystPay is $18 / hr.Work is onsite in Norwood, OH 7am -4pm Tuesday – Saturday Description:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute.Responsibilities:Provide best in...

Service Desk AnalystPay is $18 / hr.Work is onsite in Norwood, OHT-Sat 2pm to 11pmDescription:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute.Responsibilities:Provide best in class customer...

The Building Service 32BJ Benefit Funds has an opening for an IT Service Desk Agent. In this role, you will be responsible for maintaining accurate records of support requests, incidents, and resolutions. You will also perform ID verification for all security requests prior to changing passwords, providing access, or unlocking accounts. Additionally, you...

**About Us**Alice and Olivia is a leading fashion brand that values innovation and customer satisfaction. We're seeking a skilled Technical Help Desk Analyst to join our team and contribute to our success.**Job Summary**This is a fantastic opportunity to work in a dynamic environment and utilize your technical skills to support our employees and retail...