Current jobs related to Hotel Front Desk Attendant - Baltimore - Residence Inn Downtown Inner Harbor

  • Hotel Front Desk Attendant

    1 month ago

    Baltimore, United States Residence Inn Downtown Inner Harbor Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...

  • Front Desk Associate

    3 weeks ago

    Baltimore, Maryland, United States PM Hotel Group Full time

    Job SummaryAs a Front Desk Associate with PM Hotel Group, you will be responsible for providing exceptional customer service to our guests. This includes greeting and registering guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGreet and register guests in a friendly and professional mannerAssign...

  • Hotel Front Desk Supervisor

    2 weeks ago

    Baltimore, Maryland, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesSupervise and train front desk staff to deliver outstanding customer service and...

  • Front Desk Representative

    7 days ago

    Baltimore, Maryland, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the McHenry Row Courtyard by Marriott in Baltimore. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesProvide...

  • Hotel Front Desk Auditor

    6 days ago

    Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    Hotel Front Desk Night Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, providing exceptional guest service, and maintaining a high level of professionalism in...

  • Hotel Front Desk Representative

    1 week ago

    Baltimore, Maryland, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly organized and customer-focused individual to join our team as a Hotel Front Desk Agent at the Hyatt Place Baltimore. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.ResponsibilitiesGuest...

  • Hotel Front Desk Auditor

    1 day ago

    Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    Hotel Front Desk Night Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, providing exceptional guest service, and maintaining a high level of professionalism in...

  • Hotel Front Desk Associate

    3 days ago

    Baltimore, Maryland, United States Remington Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Front Desk Associate. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Guest...

  • Hotel Front Desk Representative

    2 weeks ago

    Baltimore, Maryland, United States Sage Hospitality Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Sage Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out:...

  • Hotel Indigo Baltimore Front Desk Associate

    3 weeks ago

    Baltimore, Maryland, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at Remington Hotel. As a Front Desk Associate, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest ServiceProvide warm and welcoming...

  • Hotel Front Desk Associate

    2 weeks ago

    Baltimore, Maryland, United States Remington Full time

    {"Job Title": "Hotel Front Desk Associate", "Job Description": "Key ResponsibilitiesProvide exceptional guest service by greeting and checking in guests in a prompt and professional manner.Process guest payments and handle cash handling duties with accuracy and efficiency.Manage reservations and room assignments, including special requests and...

  • Hotel Front Desk Supervisor

    2 weeks ago

    Baltimore, Maryland, United States Sage Hospitality Full time

    Job OverviewSage Hospitality Group is seeking a skilled and experienced Hotel Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesSupervise and train front desk staff to provide excellent customer service and hospitality.Resolve...

  • Hotel Front Desk Receptionist

    4 months ago

    Baltimore, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Representative

    3 weeks ago

    Baltimore, Maryland, United States HEI Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at HEI Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.Key ResponsibilitiesGuest Services: Greet guests with a warm and...

  • Front Desk Agent

    2 months ago

    Baltimore, United States Pyramid Global Hospitality Full time

    Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: Greet customers immediately with a friendly Front Desk, Agent, Hospitality, Hotel

  • Hotel Laundry Attendant

    4 months ago

    Baltimore, United States Days Inn Inner Harbor Full time

    Job DescriptionJob DescriptionDays Inn Inner Harbor is looking for the right candidate. If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Laundry Attendant. This position needs to be passionate about the job and willing to...

  • Hotel Attendant

    3 weeks ago

    Baltimore, Maryland, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Hotel Attendant to join our team at the McHenry Row Courtyard by Marriott in Baltimore. As a Hotel Attendant, you will be responsible for ensuring the highest level of guest satisfaction by providing exceptional service and maintaining the cleanliness and quality of our guest rooms.Key...

  • Hotel Front Desk Night Auditor

    2 months ago

    Baltimore, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll...

  • Front Desk Associate

    6 days ago

    Baltimore, Maryland, United States Sago Full time

    Job Title: Front Desk AssociateSago, a global research and data partner, is seeking a Front Desk Associate to join our team. As a key member of our hospitality team, you will be responsible for creating a warm and welcoming environment for our clients and participants.Key Responsibilities:Provide exceptional hospitality experiences to clients and...

  • Hotel Front Desk Night Auditor

    3 months ago

    Baltimore, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    Job DescriptionJob DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an...

Hotel Front Desk Attendant

4 months ago

Baltimore, United States Residence Inn Downtown Inner Harbor Full time
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application todayCompensation:

$16 per hour

Responsibilities:
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Mitigate customer complaints as needed
  • Communicate with housekeeping to make sure guest rooms are ready
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Bookkeeping: keep accurate records of all hotel guest account information
Qualifications:
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
  • High school diploma, GED, or equivalent
About Company

OTO Development (OTO) is one of the fastest-growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401(k) with company match, company-provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.