Hotel Front Desk Auditor
1 day ago
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, providing exceptional guest service, and maintaining a high level of professionalism in a fast-paced environment.
Key Responsibilities:- Reconcile all credit card transactions, financial records, and occupancy percentages after a thorough audit process
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Produce and distribute daily, weekly, and monthly reports to hotel management and department heads
- Provide exceptional service to all hotel guests during their stay
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Overnight shift; requires flexible hours
- Great communication and excellent customer service skills are required
- Diploma or equivalent from high school is required; some college is desired
- Experience in the hospitality industry or guest services is preferred, but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
$16 - $18 hourly
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Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full timeHotel Front Desk Night Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, providing exceptional guest service, and maintaining a high level of professionalism in...
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