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Manager, Membership and Events

2 months ago

Washington, United States Council of Graduate Schools Full time

Responsibilities

Manages the registration process for the Summer Workshop (SW) and Annual Meeting (AM), including building the registration module, creating reports, handling changes, and communicating with registrants to help troubleshoot registration issues. Oversees the management of the online event registration platform. Creates badges for SW and AM meeting attendees. Runs on-site event registration at the Summer Workshop and Annual Meeting to include packing of meeting supplies for shipment to the host hotel and, on-site, interacting with members and delivering exceptional customer service at the meeting registration desk. Creates SW and AM meeting webpages and post web content. Performs other duties as assigned.

Competencies

Communication: Understands and communicates effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills. Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Teamwork: Contributes ideas to support CGS mission, listens to others and values opinions, helps team to meet goals and deadlines, welcomes newcomers and promotes a cooperative team atmosphere. Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

Qualifications

Bachelor’s degree, or equivalent experience preferred. 3+ years’ experience Experience working in the nonprofit sector preferred Ability to work effectively in collaboration with diverse groups of people Proficiency in Microsoft , particularly MS Word and Excel Highly effective interpersonal skills demonstrated by a positive attitude and earnest interest in providing exceptional customer service. An individual who can handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities

Position Attributes

HR Role: Individual Contributor Status & Classification: Regular, Full-time, Exempt Business Unit: Membership and Events Supervisor: AVP, Membership and Alliances Location: Washington, DC Physical Requirements: Ability to work in an office environment. Long periods of sitting; need to be able to lift 10 pounds. Travel: less than 20%

Benefits:

CGS offers a generous and comprehensive benefit package. Relocation assistance is not provided for this position. Employees are required to work in the Washington, D.C. office on Tuesday, Wednesday and Thursday with telework on Monday and Friday of each work week.

CGS is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination in the terms, conditions, or privileges of employment on the basis of race, color, religion, national origin, citizenship status, sex (including pregnancy, childbirth, an employee’s right to breastfeed, and related medical conditions), sexual orientation, gender identity (including transgender and transitioning status), disability (physical or mental), age (18 and older), marital status, family responsibilities, genetic information, personal appearance (subject to business standards), political affiliation, veteran or military status, matriculation, tobacco use, credit information, victim of or the family member of a victim of domestic violence, a sexual offence, stalking, or engagement in a related, protected activity, or any other characteristic protected by federal, state, or local law.

Job Type: Full-time

Pay: $65,.00 - $70,.00 per year

Benefits:

(k) (k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Schedule:

8 hour shift

People with a criminal record are encouraged to apply

Education:

Bachelor's (Required)

Ability to Commute:

Suite Washington, DC - (Required)

Work Location: Hybrid remote in Suite Washington, DC -

About Council of Graduate Schools The Council of Graduate Schools advances graduate education and research in the U.S. and globally. We support our mission through advocacy in the policy arena, innovative research, and the development and dissemination of best practices.