![The Lash Lounge Carmel - Central](https://media.trabajo.org/img/noimg.jpg)
Membership Sales and Customer Service Associate
1 month ago
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Training & development
Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Carmel as Front Desk Sales Associates
Front Desk Sales Associate - FULL TIME:
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.
Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team You earn sales commissions and bonuses on top of a competitive base hourly rate Benefits include free lash and brow services, and discounted products.
Schedule:
MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities:
- Meet and exceed guest membership and scheduling targets
- Consult with guests on key benefits of services, memberships, and retail products
- Coordinate appointment scheduling, communicating confidently via phone, text and email
- Create an outstanding experience so every guest will want to return
- Decisively resolve issues, appropriately escalating issues to mitigate in future
- Manage accurate sales transactions and guest/member records within MindBody software
- Other duties as assigned
- You are a spirited, outgoing team member who is passionate about excellent customer service
- You take pride in, and truly enjoy, cultivating relationships with guests
- You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
- You can work in fast paced environments, multitasking and prioritizing
- You always work with the highest levels of integrity and respect and avoid gossip/drama
- You always present as professional, confident and approachable
- You are skilled at using various technology platforms and feel comfortable learning to use new programs
MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY
Experience:
- Customer service and/or front desk/receptionist: 2 years
- Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
- Salon/beauty experience preferred
Full time and part time available. Reports to the Salon Manager. Will work in coordination with the Front Desk team.
Pay:
Sales Commissions + $13.00-$15.00 per hour Base Pay + Bonus eligible
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