TC43 - Patient Registration Coordinator

5 months ago


Fort Myers Beach, United States New Season Full time

Patient Registration Coordinator

Job Description

New Season

Reports to: Program Director

Job Code: TC43

Department: Clinic

FLSA: Non-Exempt

Direct Reports: 0

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary:

This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.


Essential Functions:

Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients,monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable.Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy.Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes.Verify insurance benefits and obtain prior authorization as necessary.Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable.Maintains confidentiality and safeguards the operations of the business.Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met.Adheres to the service policy and principle of CMG/New Seasons.Other duties assigned.

Supervisory Responsibilities:(This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)

None


Essential Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Education/Licensure/Certification: This position requires a High School Diploma or GED.


Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.

Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.


Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.

Physical Demands/Work Environment:

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.

Talking: To convey detailed or important instructions to employees, patients, and applicants.

Hearing: Ability to hear normal conversations and receive ordinary information.

Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.

Working Conditions:

(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Ability to operate in an open work area with moderate everyday noise.

Core Competencies:

➢ Analytical Skills

➢ Business Acumen/Understanding the Organization

➢ Communication

➢ Detail Orientation/Attention to Detail

➢ Ethics/Values/Integrity

➢ Information Gathering

➢ Problem Solving

➢ Time Management

Mental Activities:

(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reasoning Ability:

Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.


Mathematics Ability:

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.


Insurance verification 



  • Fort Wayne, Indiana, United States Option Care Enterprises, Inc. Full time

    Transform Patient Care with Option Care HealthAs a Patient Registration Coordinator with Option Care Health, you will play a vital role in the transition of patients onto our services. Your expertise will ensure the accuracy and completeness of all required documentation, while providing exceptional customer service. You will build strong relationships with...


  • Virginia Beach, Virginia, United States Children's Hospital Of The King's Daughters Full time

    Job SummaryThe Lead Patient Registration Technician is a key member of the front office team at Children's Hospital Of The King's Daughters. This role is responsible for the day-to-day operations and staffing of the front office, ensuring accurate data collection, documentation, and data retrieval with computerized systems. The successful candidate will...


  • Fort Wayne, Indiana, United States Behavioral Health Group Full time

    Patient Registration Coordinator Job DescriptionAt Behavioral Health Group, we are seeking a highly organized and detail-oriented Patient Registration Coordinator to join our team. This role is responsible for ensuring the efficient processing and direction of patients entering our clinic.Key Responsibilities:Greet and assist patients, verifying...


  • Fort Worth, Texas, United States Baylor Scott & White Health Full time

    Key Responsibilities:Obtain current and accurate patient demographics and insurance information to ensure seamless registration and verification processes.Verify patient insurance benefits and negotiate financial responsibilities to ensure timely payment and minimize outstanding balances.Collaborate with healthcare teams to ensure accurate and efficient...


  • Fort Wayne, United States Behavioral Health Group Full time

    Patient Registration CoordinatorPay: $19.00-20.00 Per Hour Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 110 locations in 22 states, our team of more than...


  • Fort Wayne, United States Behavioral Health Group Full time

    Patient Registration CoordinatorPay: $19.00-20.00 Per Hour Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 110 locations in 22 states, our team of more than...


  • Long Beach, California, United States CommonSpirit Health Full time

    Overview:At CommonSpirit Health, we are committed to building healthy communities and advocating for those who are poor and vulnerable. Our organization is dedicated to providing high-quality care to our patients, and we are seeking a skilled Patient Registration Representative to join our team.Responsibilities:The Patient Registration Representative will be...


  • Long Beach, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • Fort Wayne, Indiana, United States Behavioral Health Group Full time

    Job SummaryThe Patient Registration Coordinator plays a vital role in ensuring the efficient processing and direction of patients entering the clinic. Reporting to the Program Director or Office Manager, this role involves greeting patients, verifying identification and insurance, managing patient accounts, and performing necessary administrative tasks.Key...


  • Long Beach, United States Dignity Health Full time

    Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • Long Beach, United States Dignity Health Full time

    Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • Virginia Beach, United States OrthoVirginia Full time

    Virtual Registration CoordinatorPosition Summary The Virtual Registration Coordinator serves as the first point of support for patients using Registration Kiosks for clinic and therapy appointments as well as being a liaison between the patients using the technology and the onsite registration team. This position may also be responsible for insurance...

  • Patient Coordinator

    5 days ago


    Fort Myers, Florida, United States Specialty1 Partners Full time

    Job SummaryWe are seeking a highly skilled Patient Scheduler to join our team at Southwest Florida Oral Surgery - Fort Myers. As a key member of our office, you will play a vital role in ensuring our patients receive the best possible care by effectively communicating and coordinating appointments.ResponsibilitiesProvide exceptional customer service to...


  • Long Beach, United States MemorialCare Health System Full time

    Title: Registration Coordinator Location: Long Beach, CA Department: Todd Cancer Institute Status: Per Diem Shift: Days (8hr shifts) Pay Range: $22/hour MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout...


  • Fort Collins, Colorado, United States UC Health Full time

    Job SummaryWe are seeking a skilled Patient Access Registration Specialist to join our team at UCHealth Poudre Valley Hospital Main Hosp. This role is responsible for registering patients for services, ensuring accurate and timely demographic, billing, and clinical information is obtained and entered into the registration system.Key ResponsibilitiesMeet with...


  • Fort Worth, Texas, United States Baylor Scott & White Health Full time

    Job Summary: We are seeking a highly skilled Access Services Representative to join our team at Baylor Scott & White Health. As a key member of our healthcare team, you will be responsible for obtaining current and accurate demographics and insurance information to register patients, verify insurance benefits, and negotiate and collect patient financial...


  • Long Beach, California, United States MemorialCare Health System Full time

    Job SummaryThe Registration Coordinator I position is a critical role in the revenue cycle of the medical center, responsible for gathering and processing demographic and financial data to ensure accurate exam and procedure reimbursement. This position requires strong communication and customer service skills, as well as the ability to work independently...


  • Long Beach, California, United States CommonSpirit Health Full time

    Job SummaryWe are seeking a highly skilled Patient Registration Representative to join our team at CommonSpirit Health. As a Patient Registration Representative, you will play a critical role in ensuring a positive patient experience throughout the registration process.Key ResponsibilitiesAccurately identify patients and collect demographic dataObtain and...


  • Long Beach, California, United States CommonSpirit Health Full time

    Job SummaryWe are seeking a highly skilled Patient Registration Representative to join our team at CommonSpirit Health. As a Patient Registration Representative, you will play a critical role in ensuring a positive patient experience throughout the registration process.Key ResponsibilitiesAccurately identify patients and collect demographic dataObtain and...


  • Long Beach, CA, USA, United States MemorialCare Health System Full time

    Job SummaryThe Registration Coordinator I position is a critical role in the revenue cycle of the medical center, responsible for gathering and processing demographic and financial data to ensure accurate exam and procedure reimbursement. This position requires strong communication and customer service skills, as well as the ability to work independently and...