Downsizing Specialist

3 months ago

Chapel Hill, United States The Downsizers LLC Full time
Job Description

Our Downsizing Specialists provide the following services:

  • Work with Downsizing Manager to implement customized Move Plan and Timeline for all client projects 
  • Prepare for projects by reviewing project, team and client notes (candidates must be detail-oriented and also critical thinkers) 
  • Responsible for driving 14-ft ProMaster High-Roof Van  (candidate needs to feel comfortable driving large van) 
  • Responsible for loading/unloading supplies before and after projects
  • Provide highest level of client service
  • Assist clients to determine which items to keep, donate, gift, sell, or discard
  • Professionally pack all items, coordinate with movers, and assist with unpacking and getting client settled in their new home
  • Initiate and maintain communication with Downsizing Manager throughout engagement
  • Utilize project management tools for timely completion of move
  • Complete online, in-office, and on-site trainings
  • Participate in Team Meetings
  • Provide feedback to Downsizing Manager for the best possible service to clients

Qualifications

Our ideal candidates enjoy working with and supporting older adults and individuals in transition. They have a strong attention to detail, excellent verbal and written communication skills, strong interpersonal skills, and the ability to multi-task. This candidate is a critical thinker and is highly flexible. This candidate is teachable, adaptable to different personalities, a team player and comfortable with technology.

Our culture is steeped in a unique combination of compassion, collaboration, trust, critical thinking, joy, and providing exceptional customer service and experience. 



Additional Information

Benefits

  • Paid training
  • Flexible Scheduling - This role is part-time (varying hours week-to-week), but can average up to 30+ hours per weeks. We require 4 days of availability per week. With advance planning, you can easily take vacations as needed or time off to be with your family. 
  • Mileage Reimbursement for client projects
  • Paid Overtime
  • 401(k) Plan
  • Paid Volunteer Opportunity towards Community Service
  • Paid Team Events
  • Medical, Dental, and Vision Benefits offered to employees that average 30+ hours per week
  • Hourly Rate: $18/hour (advancement opportunities are available with time and experience)

The Downsizers tackle everything as a team and we've created a culture that sets us apart from other businesses.

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