Relocation Specialist

2 weeks ago


Chapel Hill North Carolina, United States The Downsizers LLC Full time
Job Overview

As a Relocation Specialist at The Downsizers LLC, you will play a crucial role in ensuring a seamless transition for our clients during their moving process. Your expertise in handling various items will contribute to a stress-free experience for everyone involved.

KEY RESPONSIBILITIES
1. Prepare items meticulously for loading and transportation, including furniture, artwork, and appliances, to prevent any potential damage.

2. Carefully pack and unpack items, ensuring that breakage is avoided throughout the process.

3. Efficiently load items into the moving vehicle for transport from the starting location.

4. Unload items at the destination, following the specific instructions provided by the Downsizers team or the client regarding placement.

5. Address any inquiries or concerns from clients promptly and professionally.

6. Assist with minor handyman tasks as required to facilitate the moving process.

7. Manage the loading and unloading of supplies from The Downsizers vehicles, including warehouse and inventory management duties such as cleaning, tracking supplies, and coordinating with vendors.

8. Oversee the delivery of items from auction houses to shipping vendors.

9. Complete and submit Issue Reports with detailed information and photographs for any items that may be damaged during the process.

10. Embody and promote The Downsizers Core Values and Culture in all interactions.

11. Deliver exceptional service to our team, clients, and partners, ensuring a positive experience throughout the relocation process.

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