Office Coordinator

Found in: Talent US C2 - 1 week ago

Mount Laurel Township, United States PHH Mortgage Full time

Ocwen is seeking a proactive and dedicated Facilities & People Coordinator to serve as the cornerstone of our Mount Laurel office's daily operations and HR activities. This role is designed for a solution-oriented individual passionate about crafting exceptional office environments and enriching employee experiences. The ideal candidate will play a pivotal role in supporting the Mount Laurel facility, facilitating HR processes, and contributing to a broader scope of employee engagement initiatives. This opportunity offers room for growth in people management skills and involvement in various aspects of the organizational culture. Join us to make a meaningful impact on our team's satisfaction and productivity

Job Functions and Responsibilities:

Facilities Management: Conduct daily inspections to identify maintenance needs, initiating needed repair/ maintenance actions. Serve as the point of contact for facility-related matters, coordinating repairs, maintenance, and security operations. Manage inventory and restocking of office supplies, including kitchen essentials. Assist in planning and executing corporate events and meetings, collaborating with executive administration to allocate spaces efficiently. Participate in the Fire Life Safety Program, aiding in emergency preparedness, including fire drill organization and safety training. Coordinate with IT to ensure that all technological needs of the office and its employees are met, including equipment provisioning and troubleshooting support. Lead sustainability efforts within the office, such as recycling programs and energy-saving practices. Implement workplace strategies that promote productivity, such as ergonomic assessments and space optimization, and survey employees to identify areas for improvement in the office environment. People Coordination: Support HR initiatives, collaborating with the HR Business Partner team on communication, change management, and employee lifecycle events. Adminster unemployment claims, leave of absence, and employee offboarding, ensuring compliance with relevant laws and regulations. Facilitate time keeping audits and escalations for business supported to ensure employees are paid correctly, and communicate related processes and policies to . employees and leaders to ensure compliance and accuracy Act as a liaison for HR inquiries, escalating complex issues to the appropriate teams and assisting in the resolution process. Identify training needs and facilitate development sessions aimed at enhancing team skills and knowledge. Organize team-building activities and initiatives to foster a positive and collaborative workplace culture.

Qualifications:

Educational Background: High school diploma, GED or Military equivalent required Preferred: Associates or Bachelor's degree or some college coursework in business administration, human resources, facilities management, or a related field. Professional Experience: Proven experience in office management, facilities coordination, or HR support roles. Demonstrated ability in managing vendor relationships, office maintenance, and security coordination. Experience in handling HR administrative tasks such as unemployment claims, leave of absence administration, and employee offboarding processes. Previous involvement in organizing corporate events and managing office supplies is a plus.

Required Skills:

Interpersonal and Communication Skills: Excellent verbal and written communication skills to effectively liaise with employees, clients, landlords, and vendors. Ability to manage and maintain confidential information. Strong interpersonal skills to build and maintain positive relationships within and outside the organization. Organizational and Problem-Solving Skills: Exceptional organizational skills with the ability to manage multiple tasks and priorities efficiently. Strong problem-solving skills, with a proactive approach to identifying and resolving issues promptly. Attention to Detail: High level of accuracy and attention to detail in all aspects of work, from facility management to HR tasks. Self-Directed and Motivated: Self-starter with the ability to work independently and initiate actions without needing detailed direction. HR and Administrative Knowledge: Basic understanding of HR processes, labor laws, and regulations (, EEO, ADA). Familiarity with offboarding processes, leave of absence management, and unemployment claims handling. Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to learn and adapt to new software and technology tools used in office and HR management. Adaptability and Continuous Learning: Openness to continuous learning and ability to adapt to changing processes and policies within the organization.

Training / Licensing Requirements: 

Must pass the Company’s Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

Ocwen 

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