Communication Specialist
3 months ago
Overview
Operates in the Regional Transfer Center under the supervision of the Manager of Regional Transfer Center in a safe and efficient manner. Responds appropriately using discretion and independent judgment to a wide variety of requests from physicians, outlying facilities and 911 centers to determine appropriate level of care, transport mode (air/ground), type of unit, and division or agency to contact to facilitate the transport. Coordinates in a timely manner all aspects of the mission and monitors the location and status of all transport units at all times while maintaining safety as a priority. Collects and maintains accurate records of information including pre and post transport patient documentation and transport records.
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.
Location: New Hanover Regional Medical Center
Department: Regional Transfer Center
Full Time Equivalent: part-time
Work Type: 1 to 31 Hours Pay Period
Work Schedule: 12HR ROT - Rotating shifts PRN (as needed)
Exempt from Overtime: Exempt: No
Responsibilities:
Qualifications
Education: High School Diploma required. Two-year degree in related field preferred. Licensure / Certifications: Current and valid NC EMT certification or equivalent education preferred. Experience: EMS dispatch experience required. Knowledge of medical terminology required. Aviation terminology preferred. Working knowledge of alpha/numerical paging systems, web based programs and advanced phone systems. Must obtain Certified Flight Communicator (CFC) through International Association of Medical Transport Communication Specialists (IAMTCS) required within 30 days of hire date. Hours of Work: Varying shifts, including weekends, nights and holidays to meet the requirements of a 7-day a week, 24 hours a day department.
Responsibilities
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
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