Salesforce Administrator/Developer

Found in: Talent US C2 - 2 weeks ago

Columbia, United States Welldoc Full time

Welldoc®, a digital health leader revolutionizing chronic care, is integrating personalized, real-time, and actionable insights into the daily lives of individuals living with chronic conditions. Our current mission is to propel chronic care by empowering healthcare stakeholders to extend face-to-face models with an adaptable chronic care platform that fits into any delivery scenario and supports optimized health and cost outcomes.

Our comprehensive chronic care platform provides multi-condition support across diabetes, pre-diabetes, hypertension, heart failure, and behavioral health. Welldoc’s flagship product, BlueStar®*, an FDA-cleared digital health solution, guides individuals through the complicated journey of living with diabetes by enabling them to self-manage their care while enhancing connections to their healthcare team.

At Welldoc, we are focused on transforming healthcare by creating an environment that fosters collaboration, learning, and innovation. Welldoc’s comprehensive chronic care platform brings first-in-class clinical, tech and advanced AI expertise, as demonstrated by 60+ clinical posters and publications, 25 patents, and eleven 510(k) FDA clearances for BlueStar. 

We value the knowledge, personalities and experiences of every one of our team members, giving everyone the opportunity to thrive as we make our mission a reality. If you are inspired by innovation and the power of cutting-edge science to help individuals live healthier lives, we would love to hear from you

*Welldoc Diabetes Rx/OTC is an FDA-cleared medical device (“BlueStar”), intended for use by healthcare providers and their adult patients with type 1 or type 2 diabetes. For full labeling information, visit www.welldoc.com. The other Welldoc products are non-FDA-cleared and intended to promote general wellness and education/self-management of various chronic disease states.

Job Purpose

As a Salesforce Administrator, you will be responsible for administering and managing the Salesforce solution working closely with commercial, marketing, external customers, and engineering within a fast-paced environment. This position is open as contract or direct hire. 

Responsibilities

Translate functional requirements and designs into technical requirements Support in application designing and development of good quality, reusable, and reliable Apex code with best practices Exercise independent judgment and discretion in overall project management & day-to-day activities. Display proven analytical and interpersonal skills in working closely with internal teams (Development, Project Management and Production Support) to ensure highest level of quality for software release Creating a build deployment plan based on infrastructure and integration requirements Write test classes for the class that you develop and ensure sufficient code coverage Identify bugs and align with requirements during debugging Briefing the plan to all stakeholders and ensuring successful execution

Required Skills & Experience

Should have 5+ years of salesforce development experience with min 2 years of lightning project development experience; certifications are a plus 2+ years of experience with Marketing Cloud. Visual Force and Apex development, customizing Sales Cloud, and Service Cloud applications and utilizing App Exchange packages Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, Apex classes, complex reports, dashboards, triggers and email generation according to application requirements Experience in Pardot customization and integration, digital engagement, Lightning design development, Lightning web component (LWC) development Ability to develop, track and create deployable packages across multiple environments. Writing deployment instructions – pre/post deployment steps Ability to provision new environments from scratch and configure Sandboxes for testing Ability to deploy the changes to other Sandbox environments and production environment Ability to communicate with customers and provide consultation on Salesforce solutions Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles and permission sets Good problem-solving skills and ability to give optimal solutions Demonstrate excellent verbal and written communication skills within individual functional areas and across intra-company departments

Welldoc operates in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments. Therefore, it is expected that all employees will have either, prior experience working in those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education

Bachelor’s Degree in appropriate field of study or equivalent work experience

Compensation & Benefits

WellDoc offers a competitive compensation package including generous PTO, pre-IPO stock options, medical insurance, dental plan, vision care, flexible spending account, and 401(k) benefits.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process. This screening is in connection with requirements set by certain of the Company’s customers, with which you may be working in this role, and will at all times be administered all applicable laws. 

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