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Billing Specialist
4 months ago
Role and Responsibilities
Manage monthly billing process (customer payment allocation, discount, refund, orders application in DM systems and tools) for North America Responsible for invoicing (creation of invoices in the system, monitoring of contractual clauses and payments) Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing Monitor and collect accounts receivable by contacting clients via telephone, email, and mail Customer payment collection and follow-up. Collaborate with Customer Experience and Sales teams to ensure all data is up to date Investigate and resolve billing discrepancies and disputes, working closely with internal departments and external clients to reach satisfactory resolutions Transverse projects linked to system integration and/or migration, cleaning databases, documentation Ensure compliance with international invoicing regulations, tax laws, and customs requirementsEssential Qualifications
Minimum - years of proven experience as a Billing Specialist or in a similar role Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel Knowledge Excellent numerical and analytical skills with strong attention to detail Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions.Preferred Qualifications
Associate’s degree in finance, accounting, or a related field Experience in a startup or scaleup environment Experience in driving process improvement