Customer Relations Specialist

7 months ago


Orchard Park, United States Valvoline Instant Oil Change Full time

Geared for the Driven  

At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. 

What you’ll do  

As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best part is you’ll have a flexible schedule and never have to work late nights - all while working with our friendly team.

 Deliver a positive first impression to each guest with a warm, friendly greeting  Adhere to all company policies and SuperPro 10 procedures  Perform basic vehicle maintenance checks  Assist technicians by visually verifying and performing call-outs to ensure all necessary services have been performed correctly  Maintaining a clean and safe workplace 

How you’ll succeed  

You are friendly and willing to work as part of customer-focused team  Have effective interpersonal, oral communication skills  A willingness to learn and work efficiently  Ability to occasionally lift up to 50 pounds  Be able to stand for extended periods of time and climb stairs  Have full mobility and are able to twist, stoop and bend  Access to reliable transportation 

Benefits include:  

Competitive pay & flexible work schedule  On-the-job training  Paid weekly  Company provided uniforms and tools  No late evenings  We promote from within - a commitment we are passionate about  Tuition assistance program*  Paid time off and holidays* 

*Terms and conditions apply, and benefits may differ depending on location 

Buffalo Lube Associates, LP is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 



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