Contact Center Specialist
5 days ago
Bryant & Stratton College is a career-focused, private, nonprofit institution dedicated to providing real-world education leading to bachelor's, associate's, and professional certificates after completion. With a rich history dating back to 1854, we have built a reputation for delivering high-quality education that prepares students for success in the workforce.
Salary InformationThe estimated annual salary for this Contact Center Specialist position is $37,000, reflecting the competitive compensation and benefits offered by Bryant & Stratton College. This role comes with opportunities for overtime pay and a comprehensive benefits package that includes medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families.
Job DescriptionThis Enrollment Support Associate position plays a vital role in supporting college-wide enrollment efforts by providing high-volume recruitment-related call support to prospective students. The successful candidate will demonstrate strong communication skills, problem-solving abilities, and a customer-centric approach.
Required Skills and Qualifications- A high school diploma or equivalent
- Previous customer service or sales experience
- Internet savvy with knowledge of Microsoft Office products, including Outlook
- A high degree of phone etiquette, problem-solving, and ability to build rapport
Bryant & Stratton College is committed to providing a supportive and inclusive work environment that fosters career growth and development. Our comprehensive benefits package includes:
- Medical/dental/vision insurance
- Generous paid time off
- 401(k) plan
- Company-paid college tuition for associates and their families
As a Customer Service Representative, you will be part of a dynamic team that values innovation and inclusivity. If you are a motivated and customer-focused individual who is passionate about education, we invite you to apply for this exciting opportunity.
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