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Customer Service Sales Associate

3 months ago


Decatur, United States Mosquito Squad Full time
We are looking for highly motivated, determined, competitive and highly personable individuals to come be the “voice” of Mosquito Squad. Your primary responsibility will be to answer inbound calls, promote and sell the full suite of Mosquito Squad services, with a focus on our 21-day barrier treatment program. While working a flexible schedule, you’ll use your exceptional interpersonal skills to listen to customer’s needs, explain our products and services in detail; then recommend the solution that best fits those needs.

Mosquito Squad provides comprehensive, ongoing training in all of our products and service to ensure you can overcome customer objections. As an Inbound Sales Associate you will also be given access to our state of the art CRM software to keep details at hand. Additionally, managers/sales support provide realtime sales coaching/feedback, weekly team huddles and ongoing training.

Come Join our team RESPONSIBILITIES • Be the "Voice" of Mosquito Squad by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge
• Promote and sell the full suite of Mosquito Squad services with a focus on the 21-day Protective Barrier Treatment
• Follow Mosquito Squad's structured sales process during inbound sales calls
• Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs
• Overcome customer objections 
• Cold calling warm leads
• Upgrade single treatment customers to full season treatment
• Follow-up and Close sales with new and former customers
• Complete required forms / update CRM client record

QUALIFICATIONS • Highly motivated and determined
• Excellent interpersonal and listening skills
• Strong ability to overcome customer objections
• Highly able to manage rejection and continue to close sales
• Willingness and desire to follow a structure sales process
• Detail oriented in tracking customer information and sales progress
• Reliable transportation

PERKS • Flexible schedule
• Ongoing training
• High Commission potential
• Excellent brand

Work remote temporarily due to COVID-19.

Compensation: $12.00 - $14.00 per hour