Patient Access Representative
1 month ago
�Experience Memorial� is more than a slogan, it�s the care we provide our patients and it�s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.
DESCRIPTION OF POSITION:
The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in performing a wide range of skilled administrative and clerical duties. Reports to the Manager.RESPONSIBILITIES AND DUTIES:
Answers phone with correct salutation. Takes messages when appropriate. Documents all messages into electronic EMR. Greets each patient warmly and cheerfully. Verifies patient information, demographics and insurance coverage is correct. If changes are required, changes the information in the EMR. Checks in the patient in the EMR. Updates and scans updated information and forms into EMR system. In the event a patient does not show for scheduled appointment, a �No Show� letter must be generated in the patient chart in the EMR system. Scan and attach paperwork received into EMR system and attach and send appropriately. Collect faxes and scan into the EMR, if necessary, distribute appropriately. Collects patient co-pay and prior balances, posts to account and gives receipt. Checks out the patient in the EMR system. Pulls orders from checkout function. Schedules return appointments. Schedules testing after obtaining precertification per provider checkout orders. Completes and sends medical records request per provider orders. Completes referrals through the EMR following correct protocol. Runs and reconciles receipts following established protocol. Verifies insurance. Complete the deposit slip and appropriate end of day reports to balance upfront collections. Performs other job duties as assigned.The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
EDUCATION AND WORK EXPERIENCE
High school diploma or equivalent required. Knowledge and training in medical terminology, keyboarding, and computer skills preferred. Basic skills in Microsoft Office preferred. Previous experience preferred in the areas of scheduling. Computer literacy, required. Broad range of administrative and technical skills in the context of the healthcare environment. Impacts activities in other work areas on a frequent basis and contributes in multiple work areas. Demonstrates critical thought process and can work independently. Make decisions based on departmental policy. Provides feedback to assist with decision making process. Works well with others. Documents detailed information in patient chart. Requires listening skills to maintain cooperative associations.Physical Demands/Work Environment
Work requires a variety of physical activities, including moving about within and outside of all hospital properties for long periods of time. Must be able to respond quickly and effectively to emergency and non-emergent situations. May be required to assist in controlling disorderly conduct or combative patients. Must be able to exchange accurate information with patient, family, peers and medical personnel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.-
Patient Access Representative
3 days ago
Lake Charles, Louisiana, United States Christus Health Full timeJob Summary:Patient Access Representatives at Christus Health play a vital role in ensuring a seamless and welcoming experience for patients and their families. As a key member of our team, you will be responsible for facilitating access to our facilities and services, while maintaining accurate and up-to-date patient information.Key Responsibilities:Verify...
-
Patient Access Representative
2 months ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionCardiovascular SpecialistsThis position is:Full TimePosition Location:Lake Charles, LAJOB DESCRIPTIONJob Title: Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Scheduling patientsInsurance verificationPoint of service collectionsElectronic medical record data entryAnswering phone callsREQUIREMENTS:Previous medical office...
-
Patient Access Representative
4 months ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionEndocrinologyThis position is:Full TimePosition Location:Lake Charles, LAJOB DESCRIPTIONJob Title: Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Primary duties include: scheduling patients, insurance verification, point of service collections, electronic medical record data entry, and answering...
-
Supervisor of Patient Access Representatives
2 weeks ago
Lake Charles, Louisiana, United States Imperial Health Full timeJob OverviewCompany: Imperial HealthPosition: Full TimeLocation: Lake Charles, LAPosition SummaryThe Supervisor of Patient Access Representatives will oversee the operational and administrative functions of the Patient Access team within the Cardiology Department. This role is crucial in ensuring effective management and support for the Patient Access...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionUrgent Care Nelson Rd.This position is:Full-Time (7 on 7 off; Wednesday-Tuesday):Wednesday, Thursday, Friday 8am - 6pm, Saturday 8am - 5pm, Sunday 10am - 5pm, Monday, Tuesday 8am - 6pm.Position Location:Lake Charles, LAJOB DESCRIPTIONJob Title:Patient Access RepresentativeGENERAL SUMMARY OF DUTIES:Primary duties include:...
-
Patient Access Representative
4 weeks ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeExperience Memorial is more than a slogan; it’s the care we provide our patients and the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System, you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the...
-
Patient Access Representative
4 weeks ago
Lake Charles, United States Lake Charles Memorial Hospital Full time“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care...
-
Patient Access Representative Supervisor
4 days ago
Lake Charles, Louisiana, United States Imperial Health Full timeJob SummaryImperial Health is seeking a highly skilled Patient Access Representative Supervisor to join our team in the Cardiology Department.Key Responsibilities:Supervise and manage the day-to-day operations of the Patient Access Team.Assist in hiring, training, and evaluating team members.Develop and implement strategies to improve customer service and...
-
Patient Access Representative
3 weeks ago
Lake Charles, United States Lake Charles Memorial Hospital Full timePatient Access Representative (Full Time) Department: Outpatient Rehabilitation Location: Lake Charles, LA “Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have...
-
Patient Access Representative
4 weeks ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeExperience Memorial is more than a slogan, it s the care we provide our patients and it s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the op Patient Access, Representative, Patient, Healthcare, Skills
-
Patient Access Representative
2 months ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeExperience Memorial is more than a slogan, it s the care we provide our patients and it s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the op Patient Access, Representative, Patient, Insurance, Processing, Healthcare, Skills
-
Patient Access Representative
2 days ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeExperience Memorial is more than a slogan, it s the care we provide our patients and it s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the op Patient Access, Representative, Patient, Processing, Insurance, Healthcare, Information
-
Patient Access Coordinator
2 days ago
Lake Charles, Louisiana, United States Christus Health Full timeJob Summary:Patient Access Representatives play a vital role in ensuring a seamless and efficient experience for patients and families at Christus Health. As a Patient Access Representative, you will be responsible for facilitating the registration process, verifying patient information, and ensuring accurate data entry.Key Responsibilities:Verify patient...
-
Patient Access Representative
4 weeks ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeThe Patient Access Representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are done in Practice Management and EMR system as appropriate. As a member of the clinic team th Clinic, Patient Access, Representative, Patient, Healthcare, Skills
-
Patient Access Coordinator
2 days ago
Lake Charles, Louisiana, United States Christus Health Full timeJob Summary:Patient Access Representatives play a vital role in ensuring a seamless and efficient experience for patients and families at Christus Health. As a Patient Access Representative, you will be responsible for facilitating access to our facilities and services, while also ensuring accurate and timely data entry and financial information.Key...
-
Patient Access Coordinator
6 days ago
Lake Charles, Louisiana, United States Christus Health Full timeJob Summary:As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. This position requires strong communication and interpersonal skills, as you will be interacting with patients, families, physicians, and insurance companies to facilitate access to our facilities.Key...
-
Patient Access Coordinator
1 week ago
Lake Charles, Louisiana, United States Christus Health Full timeAbout the Role:As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. Your primary responsibility will be to facilitate access to our facilities, establishing encounters for patients who meet our guidelines for hospital service.Key Responsibilities:Accurately enter...
-
Patient Access Coordinator
5 days ago
Lake Charles, Louisiana, United States Christus Health Full timeJob Summary:Patient Access Representatives play a vital role in ensuring a seamless and efficient experience for patients and families at Christus Health. As a key member of our team, you will be responsible for facilitating access to our facilities and services, while maintaining accurate and up-to-date patient information.Key Responsibilities:Verify...
-
Patient Access Representative- Check In
1 month ago
Lake Charles, United States Center for Orthopaedics Full timeJob DescriptionJob DescriptionGENERAL SUMMARY OF DUTIES: To represent Center for Orthopaedics in a courteous, efficient and friendly manner by receiving patients all patients to the Center for Orthopaedics office. ESSENTIAL FUNCTIONS: Greets and checks in patients in a courteous and friendly manner.Obtains updated insurance cards and identification cards as...
-
Patient Access Coordinator
4 days ago
Lake Charles, Louisiana, United States Christus Health Full timeJob Summary:Christus Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring a smooth and efficient patient experience from the moment they arrive at our facility.Key Responsibilities:Registration and Scheduling: Accurately input all required data...
