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Guest Services Attendant

2 months ago

Crested Butte, United States Vail Resorts Full time

 

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

 

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime 

 

Job Specifications: 

  • Housing: May Be Available

  • Expected Pay: $20.00 

  • Shift & Schedule Availability: Full & Part Time

  • Skill Level: Entry 

 

Job Responsibilities: 

  • Meet and greet guests while displaying positive guest service. 

  • Commit to guest satisfaction and assume responsibility for guest care and solving problem 

  • Answer guest questions by becoming a resort operations and services expert. 

  • Assist other departments as needed, including ticket scanning, ticket sales, activities operations. 

  • Clearing the base area may be a part of your role 

  • Other duties as assigned 

 

Job Requirements: 

  • Ability to stay enthusiastic and perform well when busy 

  • Ability to work outside, on your feet, in all weather conditions for long periods of time 

  • Ability to work weekends and holidays 

  • Previous guest service experience preferred 

 

A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: 

  • Mountain Activities 

  • Retail Rental operations 

  • Food and Beverage Support 

  • Ticket sales or scanning 

 

The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  502289
Reference Date: 07/18/2024 
Job Code Function: Guest Services