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Epic Healthy Planet Analyst
2 months ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Optum’s EHR Services represents one of the fastest growing practices within Optum Insight’s Advisory and Implementations business unit. The EHR Services practice is comprised of + individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you’ll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to Epic Healthy Planet or outpatient clinical applicationsCollaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancementsLead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phasesParticipate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occursProvide technical and/or clinical consultation including application configurationReview, analyze, and evaluate system needs to develop recommendations for customersDevelop, support and maintain all required system design and build documents and other system documentationPerform daily monitoring of applications in production useActively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for EpicCare Healthy Planet workflowProvide support of application incidents reported through the help desk; including 24/7 on call coverage as requiredObtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implementedPerform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic softwareWork with trainers to develop and maintain application specific training curriculum and materialsTranslate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end usersAdhere to organization standards for system configuration and change controlDevelop solid relationships with end user communities, customers and business partnersFacilitate communication with stakeholders from initial requirements to final implementationTroubleshoot and/or resolve application issues and escalate more complex issues as appropriateYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Active / current Epic certification in Epic Healthy Planet, or another primary clinical applicationCompleted Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges2+ years of Epic application experienceProven Epic systems application knowledge to build, test, support and training for Ambulatory workflowProficiency with MS Excel, Visio, PowerPoint and SharePointAbility to travel at least 25% to client locationsPreferred Qualifications:
Any combination of certifications and/or experience with Epic Ambulatory, MyChart, Healthy Planet, EpicCare Link and Care Everywhere2+ years of experience of team management (informal or formal), cross-team communication and leadership skills*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70, to $, annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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